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Senior Business Intelligence Analyst

London Ambulance Service NHS Trust
£51,488 to £57,802 per annum inclusive of HCAS
Closing date
3 Jun 2024

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Other Health Profession
Band 7
Contract Type
Full Time
LAS Senior Business Intelligence Analysts are instrumental in providing and communicating statistical information about the Trust, including activity and performance data, generating insight, and developing interactive visualisation tools, driving forward our ambition of making the LAS a world-class service. Working on a variety of diverse projects across the organisation, the role will include many aspects of business intelligence, from supporting Operational and Corporate services, providing evidence for business intelligence, from corporate, contract and commissioning, to producing performance packs for all management levels including the Executive Leadership Team and external stakeholders, as well as Trust Board. Recommendations derived from your work will shape the delivery of an evolving service in a challenging healthcare environment. This role will also involve a mixture of home and office working.

Main duties of the job

An exciting opportunity has arisen for a permanent post as a Senior Business Intelligence Analyst within the Business Intelligence team. This is an exciting and challenging role for an individual who enjoys working in a fast paced, demanding and evolving healthcare environment. You will join an enthusiastic and analytical minded team as part of a high profile and influential organisation. This is a great opportunity for someone interested in using their analytical and technical skillset to tackle Trust challenges helping to drive transformational change. The role will also involve communication with colleagues from across the strategic, operational and executive teams and external communication with commissioning teams and NSHE, so confidence in presenting sensitive and complex findings to non-technical audiences is essential. The ideal candidate will have knowledge of areas such as:
  • Supervised & unsupervised learning
  • Programming (SQL)
  • Extensive experience of producing, analysing and interpreting business intelligence in a work environment, including manipulating data sets, analysing data, presenting findings in appropriate formats and making recommendations
  • Data visualisation and reporting (Power BI, Tableau and SSRS)

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
  • Our care- delivering outstanding emergency and urgent care whenever and wherever needed.
  • Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
  • Our London- using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job description

Job responsibilities

A copy of the Senior Business Intelligence Analyst JD has been attached in the Documents section detailing main responsibilities and person specification.

Person Specification



  • Graduate level of education or equivalent experience and expertise in business intelligence in a work environment
  • GCSE mathematics or equivalent



  • Experience of producing, analysing and interpreting business intelligence in a work environment, including manipulating data sets, analysing data, presenting findings in appropriate formats and making recommendations
  • Experience of working with complex, conflicting and contentious information
  • Experience of using, creating and developing databases in SQL Server, in a work environment (including creating complex queries using structured query language to interrogate the data, creating procedures and reports)
  • Experience of developing applications in Excel (using formulae, functions, complex calculations and other statistical techniques, plus the use of Visual Basic for Applications to automate spreadsheets)
  • Experience in using Data Visualization Tools (Tableau, Power BI and SSRS)
  • General knowledge of computer hardware and software and constant updating of that knowledge



  • Ability to analyse complex and sometimes conflicting data sets, with a logical approach
  • Ability to develop, maintain and adapt databases and spreadsheets for personal use as well as the use of others in a changing environment
  • Ability to tailor business intelligence systems to meet user requirements
  • Ability to solve problems and make informed recommendations based on detailed data analysis
  • Excellent numeracy skills, with the ability to use statistical techniques
  • Accurate with attention to detail
  • Ability to concentrate when carrying out detailed analysis over sustained periods
  • Excellent written and oral communication skills
  • Excellent interpersonal skills, including ability to negotiate and persuade
  • Ability to use different influencing skills appropriate to the outcomes of findings, especially when findings do not support initial assumptions or expectations
  • Diplomatic and tactful
  • Advanced keyboard skills, including ability to input a large amount of data quickly and accurately
  • Ability to manage/organise own workload and plan work according to changing priorities and deadlines
  • High level of personal motivation with the ability to work independently using own initiative, or as part of a team
  • Ability to make own decisions on how issues should be resolved and how results are best achieved, implementing those decisions as appropriate
  • Ability to promote and deliver a customer focused service

Employer details

Employer name

London Ambulance Service NHS Trust


London Ambulance Service NHS Trust Headquarters

220 Waterloo Road



Any attachments will be accessible after you click to apply.


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