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Lead IT Trainer - Clinical Systems

Buckinghamshire Healthcare NHS Trust
Amersham Buckinghamshire
£35,392 to £42,618 per annum pro rata
Closing date
27 May 2024

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Other Health Profession
Band 6
Full Time
Please note this is an 18 month fixed term post

An exciting opportunity has arisen to join the Buckinghamshire Healthcare Trust EPR Team. We are looking for candidates with the potential to develop and progress within the training service.

You will have knowledge and experience of clinical and non-clinical systems: with a particular focus in CareFlow EPR, OpenRiO, and Microsoft Office with the ability to learn new systems in conjunction with ongoing Trust projects.

As the Lead IT Trainer you will be flexible, approachable, and self-motivated. You should be able to lead a team of trainers as well as provide hands on training to end users. The post holder will work autonomously to deadlines and in partnership with a wide range of internal and external stakeholders within a fast-paced environment.

The post holder will be expected to work flexibly when required and travel to other Trust sites across Buckinghamshire.

Main duties of the job

As part of the Digital Transformation Programme which is in support of Buckinghamshire Healthcare Trust's Digital Strategy, we are seeking to recruit a Lead IT Trainer that will sit within the EPR team to drive advances in patient care and efficient processes across the Trust.

The post holder will be part of the team responsible for the training for clinical, nursing and administrative staff who require access to Trust systems, in particular the systems deployed through the National Programme for IT (CareFlow EPR, OpenRiO), as well as new systems to be deployed in the future and existing business as usual training. Through the delivery of effective training, ensure that staff follow best practice adhering to Trust Information Governance policies and follows standard operating procedures specific to their work area.

The post holder will be responsible for the co-ordination and implementation of training the services as defined in the standard project delivery framework in Buckinghamshire Health Care Trust.

This encompasses planning, delivery, monitoring, and evaluation of training. As the Lead IT Trainer for the Programme, the post holder will lead a team in providing expert training to key stakeholders.

This post supports a combination of agile/on site working which requires the ability to travel to any site within the organisation to provide training services.

About us

Listen to why colleagues think we are a great place to work! -

What does Buckinghamshire Healthcare NHS Trust offer you?
  • As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
  • We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
  • We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?
  • We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
  • As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
  • Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

What do we stand for?
  • Our vision is to provide outstanding care, support healthy communities and be a great place to work.
  • Our mission is to provide personal and compassionate care every time.
  • Our CARE values are collaborate, aspire, respect and enable

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Person Specification

Education, Qualifications and Training


  • Specialist knowledge or evidence of formal training qualification (A Level equivalent)
  • Formal Training Qualification or proof of experience
  • Microsoft office user specialist
  • 5 or more GCSE level qualifications including English and Mathematics at grade A to C or equivalent



  • Experience and specialist expertise of systems management as an IT systems trainer or mentor
  • Delivery of training in different scenarios e.g classroom & digital to delegates with varying degrees of ability & knowledge
  • Experience of the use and testing of computerised clinical systems and working with clinical teams
  • Experience in creating quality professional digital and non-digital reports and training packages via Microsoft Office
  • Experience of developing eLearning packages
  • Experience of delivering a first class training experience to delegates with varying degrees of ability and knowledge
  • Experience of line management and associated responsibilities
  • A minimum of one year's experience as an IT Trainer or mentor
  • Ability to deal with unexpected situations, taking advantage of opportunities and overcoming problems
  • Previous experience of working in the NHS with exposure to Healthcare Systems and applications.
  • Awareness and understanding of policies including GDPR & IG, Data Protection Act, IT security, Health & Safety principles and patient data confidentiality


  • Exposure to ITIL Practices
  • Previous experience or an understanding of working in a service/helpdesk environment with knowledge of desktop, server and network systems and how they interlink and function to provide an integrated IT infrastructure.

Skills, abilities and knowledge


  • Excellent interpersonal skills (written and verbal) including the ability to resolve conflict, facilitate and negotiate with staff
  • Actively listening and ensuring learner focus, and can work and communicate effectively with all levels of staff, stakeholders and third-party organisations
  • Ability to work in a team and independently
  • Excellent communication, administration and presentation skills with good attention to detail and the ability to document accurately
  • Proven ability to work calmly under pressure to agreed timescales while maintaining logical process and managing multiple tasks
  • Able to work independently and in a team to prioritise, organise and plan work effectively
  • Able to prioritise, organise and plan work to effectively manage own time
  • Diplomacy skills with the ability to challenge positively and maintain credibility
  • Capable of sustained high-quality effort over both short and long periods with the ability to cope with large workloads remaining courteous and professional always

Special Circumstances


  • Able to work flexibly both in terms of hours, location and role
  • Able to drive and travel across site
  • Able to provide on-call services

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust


ICT Hub Amersham Hospital

Amersham Buckinghamshire


Any attachments will be accessible after you click to apply.


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