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Assistant Service Manager Obstetrics and Neonatology

Sheffield Teaching Hospitals NHS Foundation Trust
£35,392 to £42,618 a year pa/pro rata for part time staff
Closing date
28 May 2024

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Other Health Profession
Band 6
Contract Type
Full Time
Sheffield Teaching Hospitals NHS Foundation Trust are looking to recruit a driven, self-motivated individual who has high aspirations to work within the Obstetrics, Gynaecology and Neonatology (OGN) Care Group.

This is an ideal opportunity for either an experienced assistant service manager or someone looking to take the next step in their operational career. This is an excellent time to join Jessop Wing as significant improvements have already been seen, as reflected in our CQC inspection for maternity services.

Supported by an ethos of compassionate leadership and effective team working, you will be responsible for providing senior leadership within the directorate to ensure the smooth operational delivery of obstetric and neonatal services through effective planning, monitoring, escalation and problem solving. You will demonstrate effective judgement and independent decision making.

The post holder will provide primary management to Service Co-ordinators within the Obstetric and Neonatology services as well as secondary management and oversight of all other administrative and clerical staff employed within the Obstetric and Neonatology Administration Team.

You will share the Trust PROUD values and be committed to equality, diversity, and inclusion.

This post will be based at the Trust's Jessop Wing, adjacent to the Royal Hallamshire Hospital.

Main duties of the job

  • Working in consultation with the Operations Director, Deputy Operations Director and Service Manager, establish and review annually the capacity required to meet the contract target.
  • Highlight any shortfalls in capacity, to the Service Manager, and oversee the full utilisation of all available capacity to ensure the contract target is met.
  • Profile the theatre capacity for the year ahead and ensure all profiled lists are staffed from a directorate perspective, negotiating changes to planned consultant activity as and when required so the directorate performance remains on or above profile.
  • Ensure staff are sufficiently trained and managed so their practice reflects the Standard Operating Procedures.
  • Develop and maintain a weekly report to track our performance against the delivery of activity against the required standards so future capacity challenges can be identified early, enabling more effective forward planning of services.
  • Act as a first line of support to the Service Co-ordinators for Obstetrics and Neonatology with recruitment of new staff including the design of job descriptions and person specifications, the creation of attractive adverts, short listing, and the design of effective selection processes to select the best staff available.
  • Maintain weekly visibility with each of your teams by visiting them and understanding first hand their daily challenges.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

We provide a full range of local hospital and community services for people in Sheffield, as well as specialist care for patients from further afield.

The Jessop Wing opened in 2001 and is a purpose-built maternity unit where approximately 6,000 babies are born every year.

In addition to a 22-bed labour ward, there are three postnatal wards and one antenatal ward, an admission Triage area, and a High Dependency Unit. One of the postnatal wards specialises in caring for women who have had a caesarean section. In addition, the Jessop Wing Community Midwifery Service attend approximately 200 homebirths per year.

The Jessop Wing also provides neonatal intensive care and special care for sick and premature babies born in Sheffield and those transferred from other units who require this expertise.

On the ground floor of the Jessop Wing is the Antenatal Clinic and Gynaecology Outpatient Clinic. The Gynaecology Service also includes two wards on G Floor of the Royal Hallamshire Hospital.

The Jessop Wing also has an Assisted Conception Unit for women who require this specialist treatment.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification



  • Degree / equivalent qualification in relevant field: e.g. Business Administration, Hospital / General Management, IT or HR or demonstrable equivalent experience


  • Postgraduate diploma in a relevant field or combination of qualifications, experience, and short course to demonstrate postgraduate level study.



  • Relevant Staff Management experience.
  • Relevant experience of managing a hospital service.
  • Experience of managing the delivery of key targets.
  • Using data to make successful decisions and presenting data to others.
  • Implementing Trust or Directorate Policies.
  • Experience of leading a change in practice.
  • Managing information systems
  • Understanding Clinical Governance and its importance in Women's Health services
  • Experience of incident investigation


  • NHS Commissioning
  • Budget Management
  • Service Redesign and Change Management
  • Project Management
  • Experience of managing key NHS targets e.g. RTT 18 weeks, and Cancer waiting times
  • Experience developing patients centred services.
  • Clear understanding of NHS policy and experience delivering against NHS targets.

Further Training


  • Experience of using patient/customer/client information systems


  • NHS Electronic Booking Service
  • Experience of using Hospital Patient Administration systems e.g. Lorenzo, IDEAS

Special Skills / Aptittudes


  • Ability to gain the respect of clinical colleagues and the support of stakeholders, both internal and external.
  • Effective written and verbal communication skills.
  • Competent to interpret and utilise numerical information as a matter of routine.
  • Organisational skills
  • Ability to prioritise effectively to meet deadlines.
  • Ability to work both autonomously and as a team member.
  • Ability to find creative solutions to complex problems.
  • Ability to handle conflict effectively and to minimize its escalation.
  • Analytical skill and attention to detail
  • Highly self-motivated
  • High level of integrity and professionalism
  • Initiative and quick to learn.
  • Competent user of Microsoft office packages

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust


Jessop Wing

Tree Root Walk


S10 2SF

Any attachments will be accessible after you click to apply.


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