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Information Assistant - Apprentice

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
£10,296 a year Apprentice Wage after 12 months minimum wage is based on age
Closing date
28 May 2024

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Who we're looking for...

An exciting opportunity has arisen for an apprentice to join the Information Department. An apprenticeship is a fantastic opportunity for you to explore the NHS and to begin a journey that will provide an exciting and fulfilling career pathway.

You will be enrolled with a local education provider and will work towards completion of the Level 3 Business Administration apprenticeship.

It is recommended that prospective candidates check their eligibility for an apprentice role before applying via Become an apprentice: How apprenticeships work - GOV.UK (

Main duties of the job

The post holder will work in conjunction with and in support of colleagues in the Information Department, to assist in the provision of a comprehensive information service to managers and healthcare professionals.

Our function is to collate, prepare and distribute data across the Trust and you will become an integral part of the team working alongside your Analyst colleagues.

You must be confident, an excellent communicator, and able to work with existing procedures and processes within the Team. You need an eye for detail and be able to work to tight deadlines. You will be fully supported and have the opportunity to develop strong IT application skills.

About us

The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH) is one of the leading specialist orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for innovation. We work together as a team of over 1,600 expert members of staff to make a difference for our patients and their families.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.

Whether you're starting out in your career, or have a wealth of experience - we're always looking to recruit outstanding individuals in a range of clinical areas, as well as support and administrative roles.

We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to state-of-the-art facilities and outstanding professional development opportunities.

RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.

Shropshire is also one of the most attractive parts of the country, with a rich historic culture and excellent transport links. The hospital is located on a site outside Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.

Job description

Job responsibilities

  • Prepare and distribute routine reports used operationally throughout the Trust.
  • Assist with the processing and production of data submissions to meet external reporting requirements.
  • Log ad-hoc requests made into the Department.
  • Ensure procedural documentation is kept up to date update and review as required.
  • To be aware of and inform senior information colleagues of any issues and problems with respect to data quality and completeness.
  • To keep patient information confidential at all times, abiding by the Trust's Confidentiality and Data Protection Policies.
  • Communicate in a professional manor by spoken word, telephone, e-mail, letter and face to face particularly involving specialist information.
  • Plan and organise own workload. Planning tasks and activities which may require adjustment due to variable workloads / interruptions.

Person Specification



  • Education to GCSE level or equivalent as a minimum (inc Maths and English)



  • Use of Computers


  • Previous experience of working in an administrative environment

Skills and Knowledge


  • Interpersonal skills, Computer literate, keyboard skills
  • Good verbal and written communication
  • Numerate
  • Team working


  • Knowledge of MS Office suite

Personal Qualities


  • Self-motivated and willing to learn
  • Good communication / interpersonal skills
  • Able to work to deadlines
  • Good telephone manner
  • Discretion when dealing with sensitive information
  • Ability to organise/prioritise own work
  • Ability to manage busy workload where accuracy and attention to detail is essential

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust




SY10 7AG

Any attachments will be accessible after you click to apply.


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