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Head of Governor and Membership Office

NELFT North East London Foundation Trust
£50,952 to £57,349 per annum plus 15% HCAS
Closing date
29 May 2024

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Other Health Profession
Band 8A
Contract Type
Full Time
The Head of Governor and Membership Office will work closely with the Chair, Chief Executive Officer, the Board of Directors, the Council of Governors, and senior staff by developing mutual respect and building constructive and trusting relationships - and at times using refined negotiation and interpersonal skills, particularly in respect of any contentious and/or sensitive information being discussed.

In conjunction with the Chair, the post holder will provide support to the lead and deputy lead governors in discharging their responsibilities, ensuring good working relationships are developed and maintained.

Main duties of the job

In addition to the above, the Head of Governor and Membership Office will serve as an ambassador for the Trust, positively representing the organisation as an authoritative key contact and point for action for national/local organisations and individuals.

The post holder will provide advice and pastoral support to members of the Council of Governors to allow them to best fulfil their role, including supporting governors in translating regulatory requirements into meaningful ways to deliver their responsibilities and ensuring an appropriate focus on strategic matters rather than operational detail.

The postholder will ensure that meetings of the Council of Governors and committees thereof run in accordance with the regulatory framework, and that council members receive appropriate guidance and support in their operation.

The postholder will provide a comprehensive management service for the Trust's membership, including the development of plans and strategies for membership recruitment and engagement.

About us

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of �4,313 to a maximum of �5,436).

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

We reserve the right to close this vacancy early should sufficient applications be received.

Job description

Job responsibilities

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Person Specification



  • Educated to Master's Degree level or other post-graduate qualification, or equivalent by virtue of experience



  • Extensive experience of communicating with and persuading a variety of stakeholders to plan, manage, and collaborate including across different organisations
  • Extensive experience of building confidence and positive relationships, and engaging and negotiating with stakeholders, including in senior positions


  • Lived experience as a governor or member of an NHS Foundation Trust
  • Experience of operating at Board/committee level



  • Excellent communication skills, including the ability to be clear and persuasive in speech and in writing. Able to produce high quality and coherent reports and materials in a range of media
  • Able to present complex, sensitive, and/or contentious information to a variety of groups including large groups and at Board level
  • Able to demonstrate excellent persuasive, empathetic, and influencing skills as well as a strong commitment to partnership working



  • Strong analytical and critical reasoning skills and capable of making informed decisions and judgements under pressure and/or where no obvious solution exists

Employer details

Employer name

NELFT North East London Foundation Trust



Marsh Way


RM13 8EU

Any attachments will be accessible after you click to apply.


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