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CNS for Inclusion Health (Rough Sleeping Outreach)

University College London Hospitals NHS Foundation Trust
£51,488 to £57,802 Per annum inclusive of HCAS
Closing date
28 May 2024

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Other Health Profession
Band 7
Full Time
An exciting opportunity has arisen for an experienced nurse to join our Inclusion Health Team. The postholder will work with the current team to assess and support all Inclusion Health patients as inpatients, in the Emergency Department or Rough sleeping on UCLH premises with immediate health needs as well as access to longer term support and housing.

This may include GP registration and access to further healthcare, substance misuse services and other homeless and health support services internally and externally to UCLH.

Main duties of the job

We are seeking a flexible, innovative, and motivated individual who will provide effective wraparound, trauma-informed health interventions for Inclusion Health patients at UCLH. The postholder will be required to work closely with multiple stakeholders both internal and external to continue developing effective collaborations to provide care to the Inclusion Health patients across NCL.

These include the existing members of the Inclusion Health team, the wider Integrated Care Operations teams including the Integrated Discharge Service, and the Head of Integrated Care Operations at UCLH, substance misuse services, street outreach teams, and other outreach homeless services across the integrated care system.

The post holder will need an understanding and appreciation of the barriers faced by Inclusion Health patients, especially homeless and rough sleeping populations, and the ability to adapt practice to best meet the needs of this population in a psychologically informed way. The post holder will also need a thorough understanding of acute inpatient settings and patient flow to help support the safe timely discharge of clients.

This post is fixed term for 2 years due to grant funding.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:
  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person Specification

Knowledge and Qualifications


  • oEducated to degree level or equivalent.
  • oPost registration training
  • oNMC Nursing registration
  • oKnowledge of the particular issues that characterise the provision of health services to vulnerable groups and homeless persons
  • oManaging patients with addictions
  • oComputer Literacy skills including Word, Excel and PowerPoint.


  • oExperience of service implementation



  • oSubstantial experience managing complex caseloads of a team
  • oExperience of leading and running of clinical services autonomously
  • oExperience of leading the delivery of a multidisciplinary team
  • oExperience of acute complex discharge and patient flow
  • oExperience of oWound care management oInfection control oChronic illness support oSafeguarding and Protection oMedication and Administration oProtection of vulnerable adults oPhlebotomy oMinor injuries oCare planning
  • oExperience of record Keeping and ensure the services retain expected standards
  • oUnderstand clinical risk assessments, and risk management
  • oAbility to prioritise and delegate
  • oExperience of working in community setting/general practice
  • oExperience working in the homelessness sector
  • oExperience establishing a new service or model of care

Skills and Abilities


  • oProven ability to develop effective working relationships with members of multidisciplinary teams and staff at all levels across networks.
  • oConfident and articulate, able to get across own point and negotiate in complex situations.
  • oAbility to work autonomously and independently
  • oProven ability to make decisions, organise and prioritise own work in a busy work environment and time critical situations
  • oAble to co-ordinate and influence the activity of others to produce work within agreed timescales and quality standards. Evidence of ability to work on own initiative.
  • oCommitted to personal and professional development.
  • oAbility to innovate and respond to change



  • oAbility to form excellent relationships with a wide stakeholder base
  • oGood organisational skills and abilities
  • oThe ability and credibility to work cooperatively within senior management
  • oStrong political awareness, and evidence of working well within highly sensitive environments

Personal and People Development


  • oPassion for working with people who are experiencing homelessness
  • oDisplays enthusiastic and tenacious nature
  • oAbility to build and develop sustainable partnership relationships
  • oAbility to provide leadership and support within a team

Responsibilities towards promoting Equality Diversity and Inclusion


  • Demonstratable understanding of Equality, Diversity, and Inclusion

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:


  • Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
  • Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
  • Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
  • Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Employer details

Employer name

University College London Hospitals NHS Foundation Trust


University College London Hospitals

250 Euston Road



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