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Project Support Manager

Employer
Whittington Hospital NHS Trust
Location
London
Salary
£42,471 to £50,364 pro rata per annum inclusive of HCAS
Closing date
27 May 2024

View more

Profession
Other Health Profession
Grade
Band 6
Contract Type
Permanent
Hours
Full Time
The post holder will be a key member of the Improvement Delivery Team, supporting the delivery and monitoring of improvement programmes and agenda in the Trust.

The post holder will work closely with clinical groups and operational teams providing practical administrative/operation of change projects, service, and cost improvement initiatives.

Main duties of the job

Communication

Play a pivotal role in acting as first point of contact for communications Improvement Delivery Team and deal with all such communications appropriately, including exchange of sensitive information

Information Management / Administrative Support

Plan for situations, which are known and to be able to re-prioritise work to accommodate unexpected situations and interruptions.

Monitor project schedules and escalate areas of concern or exception.

Capture project milestones, prepare progress reports and follow upactions.

Maintain an up-to-date action log and follow up all actions to ensurethey are getting traction.

Office Management

Be the contact for internal and external stakeholders, ensuring a polite, helpful, professional and organised approach directing stakeholders to the most appropriate person.

Work independently on all aspects of the role, managing own workload and exercising maximum autonomy and control whilst recognising when it is appropriate to seek advice or assistance.

Information Technology

Optimise IT applications by using effectively all aspects of Microsoft applications to produce accurate and well-presented documentation, presentations etc.

Updating the Trust intranet and maintain relevant sections on the intranet as and when required.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Job description

Job responsibilities

For more information regarding the main responsibilities of the role, please refer to the attached Job Description

Play a pivotal role in acting as first point of contact for communications Improvement Delivery Team and deal with all such communications appropriately, including exchange of sensitive information

Deal with matters of a highly confidential and sensitive nature which should not be divulged or discussed with other people.

Plan for situations, which are known and to be able to re-prioritise work to accommodate unexpected situations and interruptions.

Monitor project schedules and escalate areas of concern or exception.

Capture project milestones, prepare progress reports and follow upactions.

Maintain an up-to-date action log and follow up all actions to ensurethey are getting traction.

Establish and maintain effective, accurate and where appropriateconfidential filing systems, ensuring files and specific information can beeasily retrieved.

Coordinate the collation of information from various projectstakeholders across services/departments.

Be the contact for internal and external stakeholders, ensuring a polite, helpful, professional and organised approach directing stakeholders to the most appropriate person.

Work independently on all aspects of the role, managing own workload and exercising maximum autonomy and control whilst recognising when it is appropriate to seek advice or assistance.

Optimise IT applications by using effectively all aspects of Microsoft applications to produce accurate and well-presented documentation, presentations etc.

Person Specification

Skills

Essential

  • Project management skills, including well developed planning and organisational skills.
  • Competent and efficient in minute taking and the production of meeting minutes and agreed action notes.
  • Ability to prioritise workload, using initiative and judgement in resolving conflicting diary appointments on behalf of others.
  • Excellent problem-solving skills
  • Ability to understand, manage and communicate data


Experience

Essential

  • Experience of supporting Project and Programmes
  • Experience drafting agendas, taking minutes and proactively managing action trackers.
  • Experience of confidently working with multiple stakeholders including clinicians and operational managers


Attitude

Essential

  • Self-motivated and able to motivate and influence others.
  • Ability to work under pressure and meet deadlines.
  • Ability to adapt to the needs of a changing diverse environment
  • Attention to detail


Qualifications

Essential

  • Degree level of education and/or relevant professional experience


Desirable

  • Formal project or programme management qualification (i.e., Prince 2, MSP) or ability to demonstrate equivalent knowledge and experience


Employer details

Employer name

Whittington Hospital NHS Trust

Address

Whittington Hospital

Magdala Avenue

London

N19 5NF

Any attachments will be accessible after you click to apply.

220-WHT-2191

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