Skip to main content

This job has expired

Patient Access Co-ordinator

Employer
Royal Devon University Healthcare NHS Foundation Trust
Location
Barnstaple
Salary
£28,407 to £34,581 a year pro rata
Closing date
27 May 2024

View more

Profession
Other Health Profession
Grade
Band 5
Contract Type
Permanent
Hours
Full Time
The successful candidate will be able to demonstrate that they have strong communication and administration skills as well as the ability to build excellent working relationships. You will be adaptable and drive through positive change in an ever-changing climate. You will work collaboratively with admin and clinical teams in order to promote a culture of inclusive and continuous improvement, whilst sharing this knowledge to improve efficiencies and enhance patient care for our patients.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

We are looking for an enthusiastic and motivated individual to join our Patient Access Team. The role will provide a comprehensive business support function to ensure the efficient and effective operation of specific specialities as part of the Patient Access Team this will include attending a range of meetings, maintaining information systems and the day to day supervision of work allocated to the Pathway Co-ordinator.

The post holder will be responsible for ensuring patient pathways are adhered to whilst maintaining up-to-date knowledge of the patients within their PTL tracking list and will engage with stakeholders throughout the organisation and externally. The post holder will be responsible for tracking 18 week RTT pathways to ensure patients are all treated fairly & equally. This role is also crucial in reducing patient's RTT weeks wait to meets the Royal Devon University Healthcare NHS Foundation Trust's targets and trajectories and, therefore, help with the Trust's elective recovery.

The post holder will also be responsible for working with the Senior Management for specific specialities across all Care Groups and across sites, playing a key role to ensure adequate capacity is available, including outpatient, diagnostics and inpatient. This will include monitoring and validating data from multiple sources, covering different elements of the patients pathway.

They will be responsible for their own workload working with the electronic patient health records to ensure information is correct and relevant.

Working Pattern: 37.5 hours per week, Monday to Friday

Interview Date: Wednesday 19th June 2024

For further information please contact: Sue McManus, Lead Patient Access Co-ordinator, on 01271 335944 or email: suemcmanus@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description


Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description


Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

North Devon District Hospital

Raleigh Park

Barnstaple

Devon

EX31 4JB

Any attachments will be accessible after you click to apply.

185-31294-6966

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert