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Administrative Team Leader

Birmingham Women's and Children's NHS Foundation Trust
£28,407 to £34,581 per annum
Closing date
27 May 2024

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Other Health Profession
Band 5
Full Time
To provide leadership, supervision and local management support to FTB Administration team including the direct line management of team Lead Administrators/Medical Secretaries. To maximise patient safety and quality of experience by ensuring a comprehensive administrative and secretarial service to the Hub and the clinical pathways that operate within the Hub.

Are you ready for an exciting opportunity to lead and make a lasting impact within the administrative team at Oaklands within Forward Thinking Birmingham Mental Health Service? Join our dedicated team within the Core Community hub Oaklands, as the Administrative Team Leader. This fixed-term position offers a unique chance to contribute to the well-being of young people in a dynamic and supportive environment. The admin team are in need of a passionate, strong leader who is driven to manage the admin team and support the service.

Here at Oaklands we are committed to providing exceptional care for young individuals facing mental health challenges. Working alongside some of the region's most esteemed Psychologists, Nurse Specialists, Therapists, Clinical Consultants and a large admin team, you will be part of a collaborative team that strives for excellence in every aspect of patient care.

Main duties of the job

We are seeking a highly organised individual with a demonstrated track record in managing a large administrative team, particularly line management. Your experience should reflect your ability to thrive in fast-paced and demanding environments while maintaining a flexible and solution-focused mindset. A genuine team player with excellent interpersonal skills and the ability to inspire and motivate others will excel in this role.

Additionally, having a good understanding of and empathy for the young people, families, and communities we serve is highly desirable. Your passion for making a positive impact and dedication to delivering exceptional support will be valued assets.

If you are ready to take on this exciting leadership opportunity, we would love to hear from you.

For further information or any questions, please feel free to contact We look forward to receiving your application and meeting you during the interview process.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification



  • SPAR Diploma or equivalent relevant qualifications
  • Basic team leadership/supervision certificate or experience


  • RSA/OCR Stage II or equivalent qualifications
  • Qualifications of software packages, Word, Access, Excel, PowerPoint
  • Medical terminology qualifications



  • Previous experience in staff management or evidence of ability to deal effectively with people
  • Ability to review administrative systems and identify and implement system improvements to increase efficiency
  • Relevant experience of working in the NHS Experience of managing Administrative Staff and Medical Secretaries
  • Good working knowledge of PAS (Patient Administration System)
  • Experience and training using Lorenzo
  • Working knowledge of medical terminology

Analytical and Judgement Skills


  • Audio typing skills
  • Proven administrative skills and experience
  • Knowledge and skills in utilizing of software packages, Word, Access, Excel, PowerPoint
  • Good inter-personal skills
  • Excellent verbal and written communication skills
  • Proven initiative skills
  • Good organisational skills
  • Problem solving skills

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust


Oaklands Centre

Raddlebarn Road, Selly Oak


B29 6JB

Any attachments will be accessible after you click to apply.


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