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Business Intelligence Development Manager

Tees Esk & Wear Valleys NHS Foundation Trust
£43,742 to £50,056 per annum
Closing date
27 May 2024

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Other Health Profession
Band 7
Contract Type
Full Time
The successful candidate will have a background in business intelligence developments, working with large and complex data, understanding clinical processes and their interaction with data, an understanding of data governance with demonstrable, practical skills in relation to business intelligence systems and associated technology.

Main duties of the job

As a leader, the candidate requires the organisation and motivation to continually ensure the team meet tight deadlines, as per a large development portfolio, to meet the needs of the organisation.

The candidate must understand and utilise new technologies to lead the team in working efficiently (such as Agile\Scrum) and Microsoft 365 Apps with a customer-focused approach.

The candidate must have an appetite to identify improvements to their own work maximising the use of technology and aiming to automate reporting where possible.

Good communication, customer management and team management skills are essential.

The candidate must be passionate about process and service improvement to ensure processes are efficient, effective, and adhered to for service delivery.

About us

A great experience for our colleagues

We're committed to co-creating a great experience for our colleagues. This means listening to what staff are telling us and working together to be the best employer we can be.

Valuing our staff

Our staff are our most important asset and recognising their excellent work and the vital contributions they make to patient care is very important.

Investors in people

We have achieved the gold Investors in People (IIP) standard and have been commended on great people management practice and demonstrating a commitment to staff development.

Disability Confident Scheme

We are signed up to the Disability Confident Scheme. This means we have to demonstrate that we're taking positive action to attract, recruit and retain disabled people

Continuously improving services

We have an award-winning system for delivering efficiency through clinician-led quality improvements.

We invest in your training and development

All staff who join us are provided with a comprehensive induction programme, starting on their first day of employment.

Continuous professional development is important to us. Once you're comfortable in your new role, you and your manager will work collaboratively to form a Personal Development Plan (PDP), your personal career aspirations are taken into account and the trust will provide you with the resources you need to develop.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification



  • Educated to Degree standard or equivalent in a relevant subject or with equivalent experiential learning in the field of Information systems design, development and implementation.


  • Masters or further professional qualifications in the field of information systems design, development and implementation. ITIL qualification

Other requirements


  • Ability to travel independently in accordance with Trust policies and service need.



  • Experience in developing and deploying KPI proformas
  • Experience in staff management
  • Experience in managing resources, in terms of finances and people and implementing service improvement
  • Experience in managing performance and service delivery
  • Working in an environment where attention to data quality is essential.
  • Experience of managing information provision in a customer focused environment


  • Relevant experience at a senior position with management responsibility
  • Experience of the use and management of Information within the NHS
  • Business process re- design and change management
  • Working with an Agile delivery environment

Skills & Knowledge


  • Security and confidentiality of information systems.
  • Theory and Practice of data manipulation and presentation via multiple tools, including: Dashboarding Software (Cognos, Tableau, SSRS etc.),Excel, SQL and MS Access
  • Benefits of using information and the professional management of such services.
  • Issues associated with providing professional Information service including governance, procurement legislation, systems development stages, project management
  • Translation of technical specification to clinical processes and how these align.
  • Familiarity with change control processes
  • Understands clinical services and their interactions with data
  • Strong data presentation skills with a user-experience focus
  • Able to grasp high level concepts easily and relate them to operational detail.
  • Excellent customer liaison
  • Good influencing and negotiating skills
  • Ability to work autonomously, under pressure and meet deadlines
  • Ability to grasp high level concepts and relate to operational detail
  • Advanced computer literacy and keyboard skills and technical skills particularly in the field of business and information analysis


  • In depth specialist knowledge of NHS Information strategy and procedures
  • QIS for leaders
  • IBM Cognos knowledge and experience
  • Data Warehouse design methodologies
  • Have the ability to cope in difficult circumstances as there will be occasional exposure to difficult situations the matter of which maybe distressing/emotional e.g. disciplinary, grievance and redeployment.
  • Knowledge of NHS Long Term Plan including digital transformation
  • Understanding of Agile (Scrum) development methodologies and Lean working principles

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust


Flatts Lane Centre

Flatts Lane, Normanby



Any attachments will be accessible after you click to apply.


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