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Operational Lead - Discharge Services

Stockport NHS Foundation Trust
£50,952 to £57,349 pro rata per annum
Closing date
25 May 2024

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Other Health Profession
Band 8A
Contract Type
Full Time
We're looking for a highly motivated, organised and approachable individual to join the senior management team of within the Discharge services Directorate of the Integrated Care Division, at Stockport NHS FT.

Main duties of the job

In the role of Operational Lead - you will support the Directorate Manager for Discharge to Access Services, with the financial and operational delivery of a set of specified targets within the Division to ensure:Strong and clear leadership, supporting the Directorate Manager in ensuring staff are appropriately developed and are efficient, effective, engaged, and motivated.Ensure that all aspects of specified performance and operations are appropriately monitored, evaluation and managed to optimise standards of care and deliver financial and performance requirements.Support and lead on the development and monitoring of business cases and specific service level agreements with commissioners, internal departments and partner organisations.Work in partnership and take delegated responsibility for management asappropriate, inclusive of operational performance, project management and service improvement.Deputise for the Directorate Manager at senior meetings as required.Accountable for ensuring patient flows are appropriate and work collaboratively with site management to maximise capacity in a safe and effective manner.Responsible for ensuring effective planning and working with clinical leads as appropriate to ensure robust workforce plans and medical provision.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

o Between 27-33 days of annual leave plus bank holidays

o NHS pension scheme membership

o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

o NHS Staff discounts

o Cycle to work scheme

oSalary finance - for loans, savings, budget planning and tips on managing debt

o Stockport Credit Union- for local financial advice

Job description

Job responsibilities

The post holder will have responsibility for the daily operational management of D2A services well as deputising for the Directorate Manager, ensuring the delivery of high-quality care in a performance rich environment. The post holder will be monitored against a range of metrics, both national and local, aimed at maximising safety, efficiency, productivity and profitability.

The post holder will lead in the development and management of businesscontinuity, service developments, risk assessment and the development of policies and protocols, whilst contributing to the overarching strategy of the organisation as well as influencing priority setting and decision making, ensuring appropriate agenda are devised for senior meetings and partaking in quality improvement and transformational projects within the service.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of �21.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of �13.

Person Specification

Previous NHS experience


  • NHS experience
  • Evidence of CPD


  • NHS experience in specialty



  • senior leadership experience of team management
  • Proven success in managing operational change and contributing to organisational development
  • Experience of financial management
  • track record of meeting national targets
  • Significant experience managing staff, including setting goals and objectives, appraisal, recruitment and disciplinary management
  • Experience of working with and supporting clinical staff


  • Identification of business development opportunities and delivery of business cases

Service Improvement / delivery


  • Evidence of service improvement



  • Extensive knowledge of NHS performance standards


  • Strong knowledge of Service improvement methodology and tools and techniques to deliver change agendas

Employer details

Employer name

Stockport NHS Foundation Trust


Stepping Hill Hospital

Poplar Grove



Any attachments will be accessible after you click to apply.


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