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Cellular Pathology Services Manager

Worcestershire Acute Hospitals NHS Trust
£50,952 to £57,349 a year
Closing date
26 May 2024

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Other Health Profession
Band 8A
Contract Type
Full Time
The Cellular Pathology Services Manager oversees operations within the laboratory and mortuary department. The department has an eye for innovation and takes a lean approach to working, understanding the needs of the users and adapting to the demands of the service, all whilst providing a high level of performance. This role is key to the ongoing development of the Cellular Pathology services, including taking forward transformation of key areas within the department to meet expected requirements by the Cancer Services pathway.

The Cellular Pathology Services Manager will also be responsible for driving the service forward with a view to improving technology and equipment, as well as assisting with enhanced contract management.

The department is UKAS, HTA and HSE accredited therefore this role will include responsibility of maintaining the high levels of standards ongoing.

This role will provide a range of learning at leadership and management level, alongside support from the senior management team to establish a team culture for individuals to flourish in. You will line manage a successful team of laboratory and mortuary staff who pride themselves on delivering the best patient care.

Main duties of the job

To provide leadership and first line management to the Cellular Pathology team, with responsibility and wider involvement in the quality management and health and safety processes within the department.

The role also includes financial management of the department's budget.

To supervise and coordinate the day-to-day operations at Worcestershire Royal Histology Laboratory and the Mortuary sites at Worcestershire Royal Hospital and the Alexandra Hospital. This includes co-ordinating and recording annual leave, recording and reporting sickness absence,involvement in recruitment and selection, personal development reviews, managing staff performance and general supervisory and HR duties.

To be a member of the senior management team and contribute to the strategic development, planning and delivery of the departmental service plan.

About us

The Cellular Pathology department has a well established team who work in a collaborative manner to achieve high performance in the service they deliver.

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:
  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

Job description

Job responsibilities

General duties:

To follow agreed protocols and policies seeking advice where appropriate from more senior staff

To work in an efficient and timely manner and to be adaptable to change

To work in a safe manner in accordance with departmental and Trust Health and Safety policies

To contribute to care, maintenance and security of the laboratory premises and equipment

To demonstrate a positive attitude to the work of the laboratory, colleagues and service users

To respond to requests for information in a polite, helpful and concise manner

To maintain confidentiality and conform with the Data Protection Act

To work to quality standards for all aspects of the service as defined by the Pathology Directorate Quality Management System (QMS)

The postholder will participate in an annual Personal Development Review/ appraisal process as well as all necessary mandatory training. As part of the PDR process the postholders involvement and contribution to Quality Management will be reviewed along with their understanding and compliance with the current, relevant Trust objectives.


Maintain a high level of skilled specialist expertise and professional competence, to solve be able to participate in the routine work of all sections of the department to provide our users with accurate and timely results.
  • To perform both routine tasks covering a variety of analytical equipment and manual techniques.
  • To ensure that all tasks are performed in accordance with current Standard Operating Procedures (SOP) and regulations to ensure a high quality service at all times.
  • The embedding and orientation of tissue samples selected for diagnostic evaluation requiring knowledge and experience of histological and anatomical structure.
  • The production of microscopical preparations requiring extensive hand and eye coordination to produce high quality diagnostic sections using complex, skilled microtomy and handling techniques, for both paraffin wax and urgent diagnostic frozen sections.

To undertake routine quality control checks prior to releasing cases to pathologists for reporting


Provide expert advice and interpretation of laboratory investigations to healthcare professionals as required or for referral to specialist medical and scientific for clinical advice

Ensure appropriate records and documentation of specimens examined are maintained and ensure laboratory reports are accurate and timely

Supervise and where appropriate, perform the operation of departmental equipment including calibration, control and routine maintenance.

Troubleshoot problems arising with equipment and processes ensuring the implementation of backup procedures to ensure service continuity

Maintain expertise and awareness of current technological and scientific developments in relevant aspects of the discipline.

Develop, evaluate and implement new equipment and procedures within the department.

Monitor internal and external quality control results, taking appropriate action to identify and correct problems.

Employ specialist knowledge and technical skills to perform complex analytical techniques and procedures

Supervise and perform the development of laboratory Standard Operating Procedures and carry out regular planned audit and review of SOPs, COSHH assessments and workplace risk assessments.

Service Delivery & Development

Take a lead role in developing new processes, techniques and methodologies within the area of expertise covered, ensuring cost effectiveness and meeting organisational goals

Undertake relevant research and development activities both internal and with other NHS and educational organisations as a significant part of the role.

Lead on teaching, training and developing staff in the designated field

Continually review performance against KPIs, proactively addressing areas of concern Participate in clinical trials as appropriate and beneficial to service development and provision

Laboratory Manager duties

Maintain a high level of skilled specialist expertise and professional competence, to solve complex analytical and technical problems arising within the department

In collaboration with the Consultant Head of Department and the Pathology Services manager, be responsible for the development, maintenance and revision of laboratory procedures to ensure a high standard of work, observing confidentially, safety and data protection in accordance with UKAS standards.

Attends senior staff meetings (PEMC) and Laboratory Manager meetings.

Prepares reports as appropriate, and ensures all other reports are available, for management review meetings

To be responsible for ensuring setting and reviewing performance against KPIs, addressing areas of concern where required

To co-ordinate and monitor annual and study leave ensuring availability of staff with appropriate skill mix.

Ensures completion of the Trust turnaround document including oncall and overtime payments.

Review and improve staff capability, performance, knowledge and skills

Manage the provision of training of staff, taking actions to ensure competency levels are adequate.

Participate in personally and perform Trust Personal Development Review (PDR)

Oversee the Departmental Training Plan with the Laboratory training officer

Contribute to the future planning and organisation of the service by reporting issues, problems and trends to senior management.

Communicate effectively with team members, service management and external users of the service on clinical, scientific and technical matters.

Be the departmental Recruiting Officer for the recruitment, and selection of all technical staff.

In conjunction with team leaders, contribute to the overall strategic development of the service

Has financial responsibilities within budgetary constraints for the Cellular Laboratory, mortuary and bereavement services

Is an authorised signatory for procurement of supplies and services within budgetary constraints

Informs Facilities (WRH) or Estates (Alex) or external suppliers of equipment breakdown, faults in the building fabric, or problems with the supply of services.

Participates in the evaluation of laboratory equipment, including providing scientific and technical data for incorporation into business cases for the procurement of equipment.

Writing business cases for the department

Be the departmental health and Saftey officer - ensuring the departments compliance with all statutory requirements with regard to health and safety legislation, polices and procedures and laboratory codes of practice.

To be responsible for ensuring Departmental Policies and Procedures are adhered to for the safety of all visitors to the department including, contractors, company representatives, work experience student.

Be a member of the Pathology wide Health and Safety Committee.

To be the quality lead for the department. Duties to include:

o Assist in the maintenance of the Departmental Audit Programme

o Review any Internal and External Quality Assessment (IQA and EQA) as directed by the Quality manager

o To monitor the requirements of the Departments users and ensure that they are reflected within defined quality performance measures.

o Assists in the preparation and follow up external inspections and verifies the completion of corrective action as required by inspection reports in conjunction with the Quality Manager

o Investigates complaints, and incidents.

o Attends Pathology quality meetings (PQAC) in the absence of the Quality manager, to report on quality matters.

To oversee the mortuary service. This includes line management of the mortuary manager, overseeing the mortuary budget, monitoring capacity and development of services in conjunction with the mortuary manager.

Improving Diversity and Inclusive Recruitment:

As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.

Applicants will be prompted in the application form to declare if they wish to be considered under this expanded Guaranteed Interview Scheme, and their response would be visible to the Shortlisting Panel.

If you have any queries about expanded Guaranteed Interview Scheme, please contact Rob Saunders (HR Manager - Recruitment) in confidence via email

Person Specification



  • Extensive experience of working in a laboratory at management level.
  • Broad knowledge and experience of discipline including the scientific, technical and managerial issues associated with this.
  • Experience of UKAS assessments to ISO 15189 and involvement in Quality Management System
  • Experience of training Biomedical Scientists
  • Evidence of experience at a supervisory/managerial level,
  • Demonstrable knowledge of current developments within discipline, both scientific and political.
  • Experience of responsibility for HR processes including sickness absence and PDRs.


  • Project management

Skills and Knowledge


  • High level of knowledge of all aspects of specialist subjects
  • Excellent leadership and team working skills
  • Good communication, both written and verbal, skills
  • Ability to manage the departmental budget including preparation of business plans.
  • Ability to manage change
  • Knowledge and understanding of Clinical Governance and Risk Management.
  • Knowledge and understanding of wider strategic issues affecting Pathology
  • Ability to provide professional leadership on County-wide discipline and pathology issues.
  • Competent with Microsoft office
  • Ability to represent speciality, Pathology and the Profession at local, Regional and National level including involvement with Healthcare Scientists education at Higher Education Institutions.
  • Good negotiating skills.
  • Good organizational skills.
  • Produce accurate and timely work
  • Ongoing participation in CPD

Personal Qualities


  • Must be able to communicate effectively with other Health Care Professionals.
  • An ability to maintain effective working relationships with service users
  • Must be able to work as team leader
  • Commitment to service improvement, using initiative to develop the service.
  • Ab
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