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Quality Improvement Facilitator

Barnet, Enfield & Haringey Mental Health NHS Trust
Enfield, London
£49,178 to £55,492 Per annum including Outer London Allowance
Closing date
23 May 2024

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Other Health Profession
Band 7
Contract Type
Full Time
With the formation of The North London Mental Health Partnership, Quality Improvement is at the heart of the strategic aims within our five-year strategy and we have ambitions to become a centre of excellence with the development of a QI academy.

The purpose of NLMHP's QI team is to support the successful delivery of the QI strategy which includes the Brilliant Basics programme as well as localised improvement initiatives, which drives sustainable improvements in quality, patient care, efficiencies, and reduced variation. The QI team provides leadership, advice, support, and training and coaching for QI throughout the Partnership.

The post holder will be a member of the central QI team and the wider Academy to embed a QI culture within the Partnership and will specifically provide QI support to the Specialist Division

Main duties of the job

  • Be a member of the central QI team and the wider Academy.
  • Work with the team to embed a QI culture.
  • Link with the Division of Specialist Services to provide QI support and guidance
  • Facilitate a number of QI projects which contribute to the achievement of the Partnership's objectives, advising staff on which tools and techniques could be utilised.
  • Will participate in the delivery of training programmes and provide advice and coaching to QI practitioners and other staff based in the services.
  • Will also provide critical support and challenge to the clinical services to deliver, scale up and spread small changes tested in teams.
  • May represent the QI team at internal and external learning events.

About us

The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C& I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership. It is planned that the two organisations will formally integrate from October 2024

Why choose to join the Partnership?
  • We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.
  • Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses.
  • Transforming and creating a positive environment for our service users, staff and visitors.
  • Creating and working together to become a great place to work for all our staff.
  • We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.
  • Generous Annual Leave Allowance
  • NHS Discounts in a large variety of retail stores and services.
  • We have excellent internal staff network support groups.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further information about this role

Person Specification



  • Educated to degree level or equivalent experience
  • QI training
  • Evidence of continuous professional development


  • Training in Quality Service Improvement and Redesign (QSIR)
  • Accredited coaching programme



  • High level of and professional verbal and written communication and presentation skills
  • Ability to work both autonomously and collaboratively with others
  • Ability to use different IT packages
  • Ability to motivate and inspire others


  • Ability to manage difficult and challenging relationships effectively
  • Ability to establish credibility and instil confidence at senior level

Knowledge and Experience


  • Worked in complex and multi-professional organisation
  • Worked with appropriate data and measures to inform work and demonstrate progress
  • Engaged and worked with multidisciplinary staff at different levels


  • Worked across a range of projects using QI methodology
  • Delivered formal teaching / training sessions
  • Facilitated group discussions and effectively managed group dynamics

Personal qualities


  • Ability to work under own initiative, without supervision



  • Be prepared to travel between sites

Employer details

Employer name

Barnet, Enfield & Haringey Mental Health NHS Trust


Chase Farm Hospital

The Ridgeway

Enfield, London


Any attachments will be accessible after you click to apply.


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