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Head of Capacity and Flow

Sherwood Forest Hospitals NHS Foundation Trust
Sutton in Ashfield
£58,972 to £68,525 per annum
Closing date
27 May 2024

View more

Other Health Profession
Band 8B
Contract Type
Full Time
This is an exciting opportunity to apply for the Head of Capacity and Flow at Sherwood Forest Hospitals. This post has 2 key roles.

To provide high quality line management and professional leadership for the Duty Nurse Manager team.

To facilitate the effective management of patient flow through the hospital, optimising patient experience and safety, while ensuring clinical risk factors remain low.

We are now looking for an experienced Nurse manager, who likes a challenge and feels ready to take on this pivotal role within the trust.

Main duties of the job

  • Plan, organise, support, and enact actions across the Trust and Divisions to manage the flow of patients through the hospital, supporting the delivery of national emergency and planned care standards.
  • Support the Emergency Planning response across the Trust and System.
  • Manage and lead the Duty Nurse and Flow Team.
  • Respond to site management issues and ensure the Organisational command structure provides a contact out of hours for all issues.
  • Ensure robust communication throughout the hospital.
  • Support the Associate Director of Operations - Urgent and Emergency Care with associated duties.
  • Deputise for the Associate Director of Operations - Urgent and Emergency Care at agreed internal and external meetings.
  • Manage the operational aspects of the flow room, lead capacity meetings ensuring actions are clear and reviewed for delivery.
  • Management and development of contracts with external partners.
  • To carry out all duties commensurate with the level of the post.
  • Produce the Weekend Plan in collaboration with divisional leadership teams & first line query of any gaps or inconsistencies.
  • Work collaboratively with Divisional Heads of Nursing to improve patient flow.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge Requirements


  • Proven knowledge of the broader nursing, education, and professional issues
  • Good working knowledge of contemporary health care issues and professional standards
  • Understanding of the complex dynamics of a multi-professional environment


  • Evidence of operational and strategic development of patient safety initiatives and strategies
  • Experience in education and professional development.



  • RN/RM registration with the NMC
  • First level degree in a health-related subject or equivalent knowledge
  • Masters' qualification or equivalent knowledge
  • Qualification in teaching and assessing
  • Demonstration of on-going professional development
  • Additional professional/management qualifications
  • Post graduate qualification or equivalent experience
  • Evidence of continues professional and personal development


  • Working towards Masters qualification or equivalent

Planning & Organisational Skills


  • Excellent presentation and teaching skills
  • Excellent standard of report writing and action planning
  • Ability to work under pressure
  • Computer literate especially Word, Excel and PowerPoint
  • The ability to concentrate for long periods of time due to the varied and unpredictable work pattern
  • Ability to prioritise workload and that of others, in the regular event of competing on going activities
  • Highly refined problem solving skills


  • Sound general management experience - budget management skills, business case preparation, staff management



  • Extensive senior nursing experience within a complex organisation / NHS
  • Proven track record in leadership and management
  • Evidence of participating in and leading organisational change that has led to changes in quality
  • Experience of operating and communicating effectively with clinicians and Directors
  • Experience of working with external agencies and influencing internal change
  • Experience of initiating, conducting and evaluating risk assessments and investigations
  • Experience of leading and managing staff
  • Experience of working across the emergency pathway


  • Experience of working towards Care Quality Commission and the National Health Service Litigation Authority standards
  • Complaints Management
  • Experience of service improvement methodologies

Analytical & Judgement Skills


  • Able to assimilate, analyse and present complex problems and data, identify necessary actions, make recommendations and ensure actions are taken
  • Able to manage difficult/stressful situations and conversations
  • Able to analyse and interpret data and present to all levels of Trust personnel
  • Clinically credible with the ability to communicate at all levels

Physical & Mental Skills


  • The ability to communicate very sensitive and complex condition related information to multiple disciplines, patients and relatives
  • Individual credibility
  • Influencing skills
  • Team player
  • Stamina and Drive
  • Ability to contribute effectively as a member of a multi-disciplinary team
  • Has natural authority and gains respect of others

Other Requirements Specific to the role


  • Highly motivated and resourceful with a proactive approach to innovation
  • Ability to act autonomously with minimal supervision
  • Exposure to clinical areas and patient contact will be required
  • Required to carry Trust bleep and undertake on call duties

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust


King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL

Any attachments will be accessible after you click to apply.


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