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Band 5 OPD Departmental Manager: Clinic Preparation

Employer
Barking, Havering and Redbridge University Hospitals NHS Trust
Location
Ilford
Salary
£32,720 to £39,769 Per annum inclusive
Closing date
21 May 2024

View more

Profession
Other Health Profession
Grade
Band 5
Hours
Full Time

Job Details

An exciting opportunity has arisen in the Outpatient Department (OPD) for a Fixed Term Outpatient Manager post. The Outpatient Administrative Department is looking for an enthusiastic and motivated leader to join their team.

Interested individuals will have at least two years relevant experience as a manager and the ability to apply their knowledge and skills in a managerial role. We are particularly looking for a dynamic individual who is passionate about making a difference to patient care, and providing exceptional leadership skills when implementing change.

The post holder will be responsible for the efficient running of the Outpatient Department and the implementation of new electronic processes. The post holder will oversee and support the Outpatient Team, provide proactive leadership and escalate any major issues to the attention of the Service Manager.

The post holder will be responsible for management of the team leaders and provide support to colleagues as and when required.

For the full details and requirements of this post please refer to the job description and person specification.

Main duties of the job

To provide comprehensive managerial support to Supervisors and Clinic Preparation Department.Responsible for ensuring staff are meeting performance targets required by the Trust. To ensure the overall workload is shared equitably amongst the teams and performance monitoring.

About us

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A& Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme the Care Quality Commission has raised the ratings for urgent and emergency care at Queen's and King George hospitals and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre Radiotherapy Centre Hyper Acute Stroke Unit and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person Specification

Education/ Qualifications

Essential

  • Degree level qualification or equivalent.


Desirable

  • Knowledge of various hospital systems.


Skills/ Abilities

Essential

  • Good leadership and management skills.
  • Ability to work on own initiative and good team player.


Desirable

  • Knowledge of the hospital PAS / Tracker system, PACS, iFIT as well as other hospitals systems depending on the specialty.


Experience/ Knowledge

Essential

  • Detailed knowledge or Patient Administration Systems.


Desirable

  • Minimum of 2 years NHS experience.


Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Outpatient Appointments

Ilford

IG3 8YB

Any attachments will be accessible after you click to apply.

162-6044-PA

Company

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