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Administrative Apprentice

Sandwell and West Birmingham NHS Trust
Rowley Regis
£6.40 to £11.44 an hour per hour
Closing date
25 May 2024

View more

Other Health Profession
Contract Type
Full Time

Job Details

Sandwell School Nursing Service strives to deliver services that are visible and accessible to the school aged population of Sandwell delivering universal public health services and ensuring early help and extra support is available to children and young people at the times when they need it.

An opportunity has arisen for an Administrative Apprentice to join our innovative team.

Please do not apply for this role if you already hold the Business Administrator Level 3 qualification/award (NVQ or Standard). Apprenticeship entry requirements:Where a business administrator has not already achieved level 2 functional skills/equivalent English and Math, or equivalent, they must do so before taking the end point assessment. Please ensure you include all your qualifications on your application form - if not included you may not be shortlisted.

During the apprenticeship training programme you will work towards achieving the requirements of the personal specification. The training will be provided in house all off the job training will be within working hours. The apprenticeship will generally take up to 21 months to complete, including end point assessment. On completion of the apprenticeship programme and meeting the necessary work standard, this role will move to NHS Agenda for Change Band 2.

Main duties of the job

The service works across the 6 towns in Sandwell delivering child focused universal public health services, supporting children and young people when they need it most.

Applicants will need to be a good communicator and innovative in their thinking. Applicants must be car drivers and have daily use of a car as travel within the community is essential to the role.

About us

Sandwell School Nursing team members are innovative and strive to provide excellent holistic care and support. New members of the team are supported by a mentoring and are supported in their learning and development journey.

Job description

Job responsibilities

To provide admin support and assist the team with general office duties (such as filing, scanning, typing, data input, photocopying, booking rooms, ordering stationary) as directed by the Administration Team or service Team Leader.

To support the service with raising the school nursing profile with all stakeholders, undertaking actions from the service communication strategy.

To support the management of proactive and reactive communication messages for the greatest impact throughout the year.

To assist with audits and consultations with schools and partners proactively seeking feedback from children, young people, families and teachers.

To assist and deal with enquiries and information requests by face to face, telephone and email by way of message taking, conveying messages verbally and/or transferring callers calls, as necessary, whilst maintaining confidentiality at all times

To utilise various social media platforms to support service promotion such as:

Twitter/ Instragram /Facebook Microsoft teams

Person Specification



  • GCSE Math & English A-C or equivalent
  • Experience of using social media/IT systems
  • Communication skills


  • IT skill/qualification
  • Experience of working within a team



  • Evidence of working within a team

Employer details

Employer name

Sandwell and West Birmingham NHS Trust


Sandwell School Nursing, 2nd Floor Blackheath Library

High Street

Rowley Regis

B65 0EA

Any attachments will be accessible after you click to apply.



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