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Operational Team Manager Mental Health Together Plus

Kent & Medway NHS & Social Care Partnership Trust
£43,742 to £50,056 per annum
Closing date
26 May 2024

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Mental health
Band 7
Contract Type
Full Time
Do you want to be part of something new and exciting, a person-centred mental health revolution?

Together, we're stronger. Join the multi-agency drive for better mental health care .

We have an exciting opportunity for a registered mental health professional (nursing, occupational therapy or social work) to join the Maidstone Mental Health Together Plus as an Operational Team Manager.

Under the direction of the Service Manager, you will be responsible for the day-to-day management and leadership of the Maidstone Mental Health Together Plus Team. You will manage a team of clinical staff & be responsible for supporting individuals to reach their potential and to ensure consistent delivery of high-quality care.

As Team Manager, you will work collaboratively as part of a dynamic leadership team within the new transformational model and be accountable for the teams performance, operational delivery of safe and effective care in the new integrated Community Services.

The ideal applicant will have experience of working as a band 6 or band 7 practitioner in a community mental health service. You will have a good understanding of the health & social needs. You'll also have supervisory & leadership experience.

Main duties of the job

To provide operational leadership and coordination of a multi-disciplinary team to ensure the delivery of effective, efficient and high-quality service for service users. The role will include operational responsibilities

You will:
  • line manage clinical staff.
  • utilise data to monitor the performance of the service against performance and quality indicators.
  • use your leadership skills to motivate and support high levels of performance amongst your team and delivery of quality care.
  • ensure that Trust policies are adhered to and take appropriate action where performance and conduct issues arise.
  • have a lead role in the recruitment and retention of staff.
  • be required to liaise and collaborate with other services to promote and enhance patient experience and recovery.
  • ensure clear and accurate communication to the team and be able to escalate concerns to the senior management team as needed.
  • work with the Patient Safety and Quality team to improve clinical quality and safety, ensuring the risk register is kept up to date and incidents are reported and investigated in a timely manner and that learning is shared with the team.
  • work with the clinical and admin leads to ensure the team works to continuously improve the safe and effective delivery of care and that the patient and carer experience is positive.
  • ensure complaints are dealt with in a timely manner and any learning is shared and embedded.

Please refer to the attached job description for more information.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Job description

Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

What is Mental Health Together?

In Kent and Medway, the community mental health transformation has created a new service model called Mental Health Together.

It is a multi-agency offer, which means bringing all the services and agencies that support people with varying mental health needs much closer together. This ensures that people get the right care, without having to navigate service boundaries and without repeatedly telling their story.

Mental Health Together will add new roles, as part of a new joined-up model of care which bridges the gap that currently exists between primary (i.e. GPs) and community mental health (i.e. KMPT). It will treat people with complex mental health needs by:
  • Providing someone with support in a person-centred, holistic way
  • Removing barriers to access, and thresholds across services working together
  • Involving service users and carers as equal partners in their care
  • Building in involvement and co-production at all levels of service design delivery
  • Delivering needs-led and personalised trauma-informed care

Mental Health Together on Vimeo

Person Specification

Training, Qualifications and Registration


  • Registered Mental Nurse/Diploma in Nursing (Mental Health), Social Work or Occupational Therapy Degree
  • Teaching and assessing qualification.
  • Leadership CPD to diploma standard.


  • Management/Clinical Leadership qualification or equivalent experience.



  • Minimum of 2 years experience at Band 6 within a Community Service Mental Health Needs.
  • Experience of managing a complex caseload within a Community setting for Mental Health Needs.
  • Leadership experience and skill of managing multi-disciplinary team.


  • Experience of managing staff groups.

Knowledge and Skills


  • In-depth knowledge of the needs of people with complex Mental Health Needs.
  • Sound knowledge of legislation relevant to area of practice, i.e. Mental Health Act, Mental Capacity Act.
  • Ability to effectively manage a team.
  • Able to motivate staff and manage complexity in change.
  • Proven excellence in verbal and written communications.
  • Proven organisational skills.
  • Computer skills acquired through training or practical experience.


  • Familiarity and understanding of Audit.
  • Knowledge of Safeguarding procedures.
  • Knowledge of Trust data bases.
  • Knowledge of Assessment tools for people with Mental Health Needs.
  • Familiarity with recent research and corporate initiatives.
  • Able to use resources effectively within an agreed budget.



  • To be aware of and demonstrate the Trust values.
  • To be able to travel efficiently throughout the area.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust


23 - 29 Albion Place, Maidstone


ME14 5TS

Any attachments will be accessible after you click to apply.


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