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Communications Assistant Apprentice

Lancashire Teaching Hospitals NHS Foundation Trust
£12,514 a year Apprentice Wage
Closing date
7 Jun 2024

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Job Details

This is a fantastic opportunity to earn while you learn, combining training with hands on experience inside a busy Communications department.

Working alongside a team of communications professionals, you will be exposed to media relations, internal communications, design and print, social media and digital communications and will provide support to colleagues while learning on the job.

We are looking for individuals with enthusiasm and a willingness to learn. You will be a good communicator and able to engage with staff at all levels. You will be organised and be full of ideas.

This is what our most recent apprentice had to say about his experience working in our team:

I thoroughly enjoyed my apprenticeship in the Communications team from start to finish. I was given opportunities for me to grow my skill set and gain valuable experience working with a talented and experienced team. Throughout my time as an apprentice, I was able to work on amazing projects with wonderful people all across the organisation. I was supported in my learning and development of written and digital skills as well as in the completion of my apprenticeship course qualification. The team are very supportive and a pleasure to work with!

Training will be provided by an accredited training provider against a certified apprenticeship standard. You will be working towards a Level 4 qualification in Public Relations, and the course will last 20 months.

Main duties of the job

With training and support, you will be tasked with various responsibilities which will contribute to the team's role to manage communications and the reputation of the Trust. These include supporting the delivery of all internal and external communications, providing necessary administrative assistance, and serving as a guardian for Trust brand guidelines to maintain consistency. Additionally, you will also be responsible for ensuring that printed materials across Trust premises remain up-to-date, capturing imagery/video for various purposes, and contributing to the continuous updating of the Trust's digital and social media platforms.

About us

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria. Lancashire Teaching Hospitals is the regional Cancer centre

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet friendly people and do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Job description

Job responsibilities

With training and support, the apprentice will:
  • Support the PR & Communications Specialist, and the wider communications team, in the delivery of all communications
  • Carry out admin support as required and lead on the filing of documentation and assets
  • Maintain the departments distribution lists and contact databases
  • Act as a guardian for Trust brand guidelines, implementing them consistently across your work
  • Ensure printed materials across Trust premises are up-to-date and logged accordingly
  • Capture imagery/video and record consent in line with GDPR requirements and Trust policies
  • Develop and maintain positive working relationships with internal and external stakeholders
  • Ensure all orders and invoices relating to the communications team are dealt with
  • Contribute to the updating of the Trusts digital and social media platforms
  • Maintain and enhance your own personal and professional skills and competences, undertake the training required to complete your apprenticeship and your personal development plan.

Person Specification

Qualifications & Education


  • GCSE Maths and English grade C/4 or above, or Functional Skills Maths and English Level 2
  • 2 A-Levels or equivalent


  • Communications and engagement work experience

Knowledge & Experience


  • Experience of using social media
  • Good organisational skills
  • Comfortable at answering telephone calls and dealing with enquiries
  • Able to multi-task under pressure with frequent disruptions


  • Experience of using Content Management Systems

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust


Preston Business Centre

Watling Street Road, Fulwood



Any attachments will be accessible after you click to apply.



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