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Operational Team Manager MHT

Kent & Medway NHS & Social Care Partnership Trust
Tunbridge Wells
£43,742 to £50,056 per annum
Closing date
28 May 2024

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Other Health Profession
Band 7
Contract Type
Full Time

Job Details

Do you want to be part of something new and exciting, a person-centred mental health revolution?

Together, we're stronger. Join the multi-agency drive for better mental health care .

Mental Health Together (MHT) is a revolutionary initiative of multi-agency collaboration to deliver holistic primary care services to the people of SWK Kent, that aims to promote the meeting of all life domains where that affects service users' mental health.

We are seeking a transformational leader and manager to be responsible for utilising data and information from a range of sources to manage, monitor and maintain safe and effective day-to-day delivery of primary care services. You will ensure the SW Kent MHT service performs at a high level, meeting key performance indicators and putting measures in place to address any areas of shortfalls.. This will include ensuring that staff feel empowered and invested in delivering excellence, and supporting them to achieve this. You will also be responsible for managing resources, including manging a budget.

Main duties of the job

  • Be accountable for teams' performance, operational delivery of safe and effective care and budget management in Community Services for adults over 18 years of age.
  • Empower staff to deliver high service performance by utilising a transformative and proactive approach
  • Meet the required local and national targets and standards in relation to quality, performance governance, workforce planning and finance.
  • Develop a positive team can do attitude and culture through role modelling and setting out team expectation.
  • Strategic management of targets and performance, including waiting time and caseload management, day to day operational management which includes staff management such as wellbeing, sickness, absences, e-rostering, governance and financial management.
  • Provision of Managerial Supervision and Appraisal.
  • Joint responsibility for CQC expectations

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

Our strategy

Our mission is what we set out to do every dayWe deliver brilliant care through brilliant people

Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Benefits include:
  • Annual leave allowance starting at 27 days per year (when working full time) + Bank Holiday's.
  • Access to the fantastic NHS pension scheme.
  • Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).
  • Realistic flexible working options
  • Excellent local schools and community amenities
  • Generous relocation package available to eligible staff who need to move to take up post

Job description

Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

What is Mental Health Together?

In Kent and Medway, the community mental health transformation has created a new service model called Mental Health Together.

It is a multi-agency offer, which means bringing all the services and agencies that support people with varying mental health needs much closer together. This ensures that people get the right care, without having to navigate service boundaries and without repeatedly telling their story.

Mental Health Together will add new roles, as part of a new joined-up model of care which bridges the gap that currently exists between primary (i.e. GPs) and community mental health (i.e. KMPT). It will treat people with complex mental health needs by:
  • Providing someone with support in a person-centred, holistic way
  • Removing barriers to access, and thresholds across services working together
  • Involving service users and carers as equal partners in their care
  • Building in involvement and co-production at all levels of service design delivery
  • Delivering needs-led and personalised trauma-informed care

Mental Health Together on Vimeo

Person Specification



  • Registered MH nurse, OT or MH SW
  • Teaching & assessing qualification
  • Ability to travel across sites


  • Management/leadership qualification



  • Working as a band 6 clinician in a community MH team
  • Supervisory/leadership experince


  • Managing staff goups
  • Change management



  • Good understanding of CMHF and NHS modernisation agenda
  • Sound knowledge of legislation relevant to area of practice, i.e. Mental Health Act, Mental Capacity Act.


  • Knowledge of improvement methodologies and change management
  • Sound understanding of QI framework and application.
  • Sound knowledge of KMPT systems



  • Supervision/ mentoring/ coaching
  • Highly developed written and verbal communication skills
  • Proven organisational skills


  • Proven ability to use business intelligence data to improve performance

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust


Highlands House, Tunbridge Wells

Calverley Park Gardens

Tunbridge Wells


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