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Facilities Operational Manager (XN07)

Employer
Leeds Teaching Hospitals NHS Trust
Location
Leeds
Salary
£43,742 to £50,056 a year
Closing date
18 May 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 7
Contract Type
Permanent
Hours
Full Time
An exciting opportunity has arisen within the Facilities Operational Patient Environment team at the Leeds General Infirmary Hospital in Leeds.

The post holder will operationally manage the agreed block/services to ensure that the Patient Environment action plan is achieved on time, to the required local and national standards relating to front of house services, such as cleaning, receptions, and patient food service. Provide vital contribution in supporting the overarching departmental strategy, including sustaining an effective financial performance.

Guided by our Leeds Way Values, we are committed to creating the best place to work and being the employer of choice for estates and facilities in the region. By joining the Estates and Facilities Team, you'll have access to a friendly support network with ongoing training and career progression and an excellent benefits package.

The recruitment process, after short listing, includes a presentation on a set subject matter, and a formal interview on the 04/06/2024.

The presentation and interview will be held at the Leeds General Infirmary, Great George St, Leeds LS1 3EX, further details will follow.

(Pervious applicants need not apply if you have been unsuccessful within the last 6 months)

Main duties of the job

This role has significant operational and strategic responsibility, in terms of proactively improving the patients environment as outlined. In addition, the role is highly reactive, as the daily requirements of the role will be dependent on Trust Patient activity/flow, and the immediate redirection or allocation of resource (people). Extensive and high specialised operational management experience of Facilities services, such as patient receptions, healthcare cleaning, catering, portering, waste management and security is a prerequisite of the role. Provide expert environmental cleaning advice to Senior Management of the Trust and nursing colleagues. The post holder, will have the sole responsibility for a specific and unique aspect of the Facilities operational and strategic plan.

(Please refer to the attached job description for further information)

About us

Leeds Teaching Hospitals NHS Trust (LTHT) is one of the largest employers in Leeds and we employ over 20,000 staff and provide care to over 1.6 billion patients every year. The Estates and Facilities Team keep the Trust's seven sites running and manage one of the largest estate portfolios across the NHS. With over 2,500 staff working in the team, providing a range of facilities management services, and ensuring our buildings and environments are fit for purpose, clean and safe. Guided by our Leeds Way Values, we are committed to creating the best place to work and being the employer of choice for estates and facilities in the region.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed.

Leeds Teaching Hospitals is co

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job description

Job responsibilities

Job Description Text The post holder has direct management responsibility for the operational effectiveness of the Patient Environment Services delivery of their block or site wide services. Collaborative working with their Estates/Capital colleagues and Trust Contractors, such as laundry/supplies will be a key aspect of the role. There will be a primary focus on improving the estate/environmental aspects of Trusts public areas, including entrance areas and corridors, including design and image front of house.

This role has significant operational and strategic responsibility, in terms of proactively improving the patients environment as outlined. In addition, the role is highly reactive, as the daily requirements of the role will be dependent on Trust Patient activity/flow, and the immediate redirection or allocation of resource (people). Extensive and high specialised operational management experience of Facilities services.

The post holder will also support the Senior Facilities Manager, by ensuring that their Patient Environment Managers and associated teams achieve the appropriate agreed outcomes and conforms to all agreed practices, policies and procedures. They will deputise for the Senior Facilities Manager in their absence, in any aspect of their portfolio.

To operationally manage the agreed block/services to ensure that the Patient Environment action plan is achieved on time, to the required local and national standards relating to front of house services, such as cleaning, receptions, portering and patient food service. They will provide vital contribution in supporting the overarching departmental strategy, including sustaining an effective financial performance. They will ensure that all operational performance targets are met and that they are appropriately demonstrated within performance management meetings.

(Please refer to the attached job description for further information)

Person Specification

Additional Requirements

Essential

  • To complete satisfactory medical clearance
  • To hold current driving license (desirable)


Experience

Essential

  • Give an example of the desired outcomes from your experiences of leading a PLACE visit or participating in a visit.
  • Include in your example, your extensive knowledge of the process involved in the PLACE inspection and the food safety legislation.
  • Demonstrate your ability to manage a delegated budget of up to �10,000`s and evidence how you would be responsible in achieving day to day budget management.
  • Evidence current knowledge of patient food services practices both legal and Trust food safety requirements and to be able to give on the spot advice to the site based management/supervisor team.
  • Give examples of any experience and knowledge you have gained within Patient Environment operational management and experiences of managing operational patient environment teams.
  • Evidence that you have good analytical skills, literacy, IT and numeracy skills with the ability to produce a range of documents or presentations for a variety of audiences.
  • Give examples of your extensive HR knowledge and staff management and your ability to conduct or present at a number of disciplinary hearings whilst maintaining consistency and fairness.
  • Evidence your current knowledge of all infection control techniques, cleaning practices and the ability to identify issues in functional areas and be able to deal with the issues
  • Give examples and your ability to be able to undertake and lead significant change management projects and the development of Estates and Facilities procedures, working with clinical colleagues.
  • Demonstrate knowledge and experience of a range of managerial disciplines, including staff management, finance, performance management, service development and change management.


Skills & Behaviours

Essential

  • Evidence how you are an inspirational leader and have the ability to communicate with all levels of the organisation
  • Give examples of how you would be committed to working in partnership with and supporting others especially Infection Control and Senior Nursing Colleagues
  • Explain a time when you had to be able to deal with a difficult situation successfully and, if necessary, use and adhere to a disciplinary, capability or grievance procedure / policy.
  • Give examples of good interpersonal and relationship building skills with a particular emphasis on influencing skills
  • How would you embody the ethos and values of The Leeds Way
  • How would you describe your ability to perform under pressure of deadlines/ circumstances.


Qualifications

Essential

  • To hold a relevant degree or have the ability to achieve a relevant degree
  • Advanced Food Hygiene certificate or ability to achieve once in post
  • Have extensive experience functioning at a senior managerial level in a healthcare and management of facilities related services


Desirable

  • High level Health & Safety qualification i.e. NEBOSH


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Any attachments will be accessible after you click to apply.

C9298-EST-265B

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