Skip to main content

Unit Director of Operations for Surgery & Cancer Services

Royal National Orthopaedic Hospital NHS Trust
£89,007 to £101,812 Per Annum (pro rata) Inclusive of HCAS
Closing date
23 May 2024

View more

Other Health Profession
Band 8D
Contract Type
Full Time
As we strive for continued improvement and excellence we are seeking an outstanding individual to join our team as Unit Director of Operations for Surgery and Cancer services. Your contributions will be instrumental in shaping the future of RNOH.

As the Unit Director of Operations, you will play a critical role in shaping the future of surgery and cancer services within our Trust. You will work closely with clinical leaders, operational teams and external partners to drive excellence, innovation and patient-centred care.

Your role will also encompass significant input of operational delivery of a new Electronic Health Record, leveraging technology to optimise clinical and operational performance.

In addition to your operational responsibilities, you will demonstrate exemplary leadership qualities, fostering a culture of continuous improvement, compassionate leadership and supporting the development of our diverse workforce. Your commitment to our Trust values, equality, diversity, and inclusion will be paramount in creating an environment where everyone feels valued and can thrive.

Main duties of the job

As Unit Director of Operations you are accountable to the Chief Operating Officer for the effective & efficient day to day operations of the Unit, delivering patient care to the highest levels of safety & quality, meeting all national & local performance criteria & targets, whilst operating within agreed financial parameters.

The portfolio for Surgery and Cancer Services is broad & a great opportunity to make an impactful & positive difference. Services include: Theatres, Admissions, Critical Care, Pre-Operative Assessment, Cancer Services & surgical teams including & not exclusive to Spines & Hip and Knee.

Service Delivery and Improvement: Collaborate with stakeholders to develop & implement the Trust strategy. Optimising & enhancing our surgical pathways, and ensuring seamless patient flows.

Performance Management: Monitor key performance indicators, identify areas for improvement, and drive operational efficiency. Collaborate with clinical teams to ensure high-quality care delivery.

Management of People: Through your compassionate leadership style manage operational staff & multidisciplinary teams within the relevant service areas ensuring that staff are equipped with the skills and tools that they and the Trust need to succeed.

Financial Management: Ensure robust financial management systems and processes are in place, to optimally utilise unit budgets and resources available and ensure the unit achieves its financial targets working in partnership with colleagues.

About us

RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link:

Job description

Job responsibilities

The post holder is required at all times to promote Trust values and contribute to achieving the Trust strategy, goals and objectives.

The post holder will:
  • Operationally lead and manage a group of diverse and complex teams/services which have various processes, demands and issues. Reporting to the Trust divisional director of operations, this role will be responsible and accountable for the delivery of services, within budget (Income & Expenditure) for an agreed level of activity at an expected level of service and clinical quality.
  • Embed a structured approach to managing the unit and work with appropriate clinical, nursing, therapy and department leadership ensuring that this supports the trusts strategic vision for high quality patient centred care, excellence in education and world class research. They will ensure that effective management and delivery underpins all work taking place.
  • Ensure the effective implementation of national and local strategies and the delivery of service objectives within available resources on all sites (both within and outside the trust) within the remit of the unit.
  • The unit director of operations is expected to lead on designated trust wide developments which cross divisions and integrate streamlined services.
  • This role will require the participation in the on-call rota which includes weekends and bank holidays as required.

Please see the job description for a detailed overview of the roles and responsibilities.

Person Specification

Communication & Relationship Skills


  • Excellent negotiating skills to successfully influence and persuade others.
  • Aptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership.

Knowledge, Training & Experience


  • Substantial management experience, the majority at senior level in the health service.
  • Experience of transformation programmes and delivery of service improvement programmes.
  • Degree or equivalent / Management qualification


  • Presentation of papers to Trust level meetings e.g. executive committee or Trust board

Analytical & Judgement Skills


  • Proven experience of analysing complex problems and successfully adapting practical and pragmatic solutions.

Responsibility for Policy/Service Development


  • Experience of developing, drafting and implementing processes, policies, standard operating procedures.

Responsibility for Equality, Diversity and Inclusion


  • Demonstrable commitment to anti-discriminatory and inclusive behaviours and practices

Responsibility for financial & physical resources


  • Budget management including a number of departmental budgets, cost savings programmes/income generation and service line costing.


  • Awareness of commissioning environment, with experience of local or other centrally funded programmes

IT Skills


  • Involvement in implementing a new digital system such as an electronic health record

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust


Stanmore with cover at Bolsover as required

Brockley Hill



Any attachments will be accessible after you click to apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert