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Matron for Capacity and Flow

Shrewsbury and Telford Hospital NHS Trust
£50,952 to £57,349 a year Enhanced hours and on call
Closing date
23 May 2024

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Band 8A
Contract Type
Full Time
Are you an experienced RN with significant experience in capacity management looking for a challenging, demanding but rewarding career?

We are looking to recruit dynamic, confident and motivated senior nurses to join our expanding Capacity Team at The Shrewsbury and Telford Hospitals NHS Trust. If you are passionate, like we are about providing the best care to our patients, this position offers the right individual the opportunity to showcase and develop their leadership and operational skills.

The post holder will be a pivotal in the Capacity Team, to lead and coordinate capacity which supports effective clinical flow for elective and emergency pathways whilst maintaining patient safety and providing visible senior clinical leadership out of hours on all matters relating to the management of the Hospital sites in the role of Senior Manager on call.

The post holders will be professional clinical role models who inspire confidence, demonstrate excellent communication, interpersonal, organisation, prioritisation, decision making and problem-solving skills with the confidence and ability to escalate issues outside of the role of responsibilities. You will demonstrate attention to detail and have the ability to collate complex information from multi-factorial sources, analyse the bed capacity situation using information technology, pre-empting planned and non -planned admissions and ensuring there are consistent, proactive systems.

Main duties of the job

Working from the Operational Command Centre, the post holder will be responsible for leading safe, resilient, and consistent operational site management and facilitating safe and effective patient flow in line with the Trust policies and procedures.

You will have a good understanding of patient flow, discharge and site operations and will have the skills to work collaboratively with clinical and operational leads to support and deliver an efficient and effective service which contributes to the achievement of national and local performance standards.

This is a senior leadership role and is focused on the quality of patient experience through the delivery of high quality, safe and effective care and the post holder will demonstrate the Trust PACT values and behaviours.

Work as part of a rotational team of Capacity and Flow matrons managing patient flow and fulfil the role of the SMOC out of hours working across both The Princess Royal, Telford & The Royal Shrewsbury Hospital sites.

Provide a visible presence supporting and liaising with the key assessment areas to facilitate patient flow and improve flow through to the speciality base wards and improve the utilisation of the Patient Discharge Lounge.

Working closely with the Head of Patient Flow, you will be required to undertake project work to support delivery of UEC improvements.

About us

The capacity team provides Clinical Site Management across The Princess Royal Hospital in Telford and The Royal Shrewsbury Hospital at Shrewsbury, Shropshire. You will work closely with a team of Clinical Site Managers, other Capacity and Flow Matrons and the Head of Patient Flow.

The posts attract enhanced payments, working 4 days over the 7 day period, including weekends and Bank Holidays. Along with 4 other Capacity and Flow Matrons, you will be expected to cover both sites overnight in an on call capacity.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications and experience


  • NMC registered
  • Masters level education or equivalent experience
  • Evidence of management development
  • Significant post registration Capacity Management experience
  • Strong Leadership and decision making skills


  • Evidence of effective design and management of patient flows and pathways
  • Project management experience
  • Ability to manage complex change projects
  • Track record of achieving service targets



  • Able to write coherent and concise management reports
  • To articulate vision with clarity and engage others effectively in a range of media


  • Be able to interpret and national / local strategy documents

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust


The Royal Shrewsbury Hospital/The Princess Royal Hospital, Telford

SaTH NHS Trust, Mytton Oak Road



Any attachments will be accessible after you click to apply.


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