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Business Change Manager (ePMA)

Cardiff & Vale University Health Board
£51,706 to £58,210 a year pa
Closing date
24 May 2024

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Other Health Profession
Band 8A
Full Time
This is an exciting new role within Cardiff and Vale University Health Board to support the implementation of an electronic Prescribing and Medicines Administration (ePMA) system, providing an opportunity to play a key role in the biggest digital transformation to happen within the UHB to date.

We are looking for a highly organised, enthusiastic and motivated individual with a passion for improving patient safety and experience through the use of a digital system.

The ePMA system will transform the way that clinicians prescribe and administer medication, making current practice more efficient.This system will impact all kinds of staff groups, specialities and services across the health board and transform the way that staff work. This role provides the opportunity to develop strong working relationships with numerous stakeholders, actively engaging with clinical and support services to ensure successful implementation.

This role will sit within a dynamic and innovative project management team for the ePMA programme. This role will allow you to build on your current skills and experience and provide numerous opportunities for professional and personal development.

Main duties of the job

As a professional working at corporate level across the organisation with considerable freedom to act, the post holder will play a key role in supporting the ePMA team in the development and successful implementation of the ePMA system, providing optimum patient care, ensuring efficient use of resources and promoting a culture that is progressive and inclusive.

As well as shaping change by designing and implementing new policies and systems the post holder will need to use their influencing skills to make fundamental changes to the way we work, overcoming resistance along the way.

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is Caring for People, Keeping People Well,and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Job description

Job responsibilities

The post holder is expected to:
  • manage teams, which include dedicated project and directorate resources contributing to service improvement project delivery
  • mentor colleagues and transfer skills for quality improvement in order to grow and embed improvement capabilities within the organisation and to champion their role across the UHB
  • have specific service improvement programme responsibilities, often working within tight timescales and competing demands
  • work with highly complex, sensitive and contentious information with a high degree of autonomy
  • be responsible for delivering cultural change across the organisation

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification



  • Educated to Masters level or equivalent level of knowledge and experience
  • Highly developed knowledge of quality improvement methodologies and techniques, acquired through formal training, experience and/or qualification.
  • In-depth specialist knowledge and expertise across a range of disciplines including Performance Management, Project Management, Quality and Service Improvement Tools/Techniques.
  • Up to date knowledge and understanding of current priorities within NHS Wales


  • Recognised training in an improvement methodology
  • Knowledge of NHS Wales and the political environment
  • Knowledge of UHB information systems e.g. PMS, Business Intelligence System, Clinical Portal, Ward Clinical Workstation
  • Knowledge of collating, analysing and interpreting data over time to support quality improvement e.g. run charts, SPC, pareto etc



  • Demonstrable experience in the management and successful, quantifiable delivery of service improvement programmes using Improvement methodology
  • Experience of partnership working and stakeholder management


  • Significant experience of working at a senior level within the NHS or related organisation
  • Demonstrable experience in the management and successful, quantifiable delivery of service improvement programmes across healthcare systems using QI methodology



  • Ability to work effectively with and gain and retain confidence of clinicians, managers and other staff
  • Excellent analytical skills to develop, read, interpret and disseminate complex data and information to others.
  • Ability to perform and deliver under pressure, including dealing with complex and contentious issues in a hostile environment
  • Highly developed interpersonal skills, a natural facilitator.


  • Working knowledge of budgets and financial management, coupled with sound financial control skills.



  • Tenacious, demonstrates high level of drive, enthusiasm and stamina to achieve goals and see things through
  • Ability to work effectively in a highly complex and continually changing environment

Employer details

Employer name

Cardiff and Vale University Health Board


University Hospital of Wales, Cardiff

Heath Park



Any attachments will be accessible after you click to apply.


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