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Senior Configuration Analyst - Digital Health

Buckinghamshire Healthcare NHS Trust
£35,392 to £42,618 per annum(pro rata for part time)
Closing date
27 May 2024

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Other Health Profession
Band 6
Full Time
Please note this is an 18 month fixed term opportunity

An exciting opportunity has arisen to join the Buckinghamshire Healthcare Trust EPR Team. We are seeking to recruit 2 x Senior Configuration Analysts that will sit within the EPR team to drive advances in patient care and efficient processes across the Trust.

The post holder will be part of the team responsible for configuring and testing the Trust's EPR system from the agreed supplier. The Senior Configuration Analyst will implement configuration changes to the EPR system according to agreed business processes and authorised change requests. The role will be focused heavily on supporting data quality improvement, information governance adherence, chart correction workflow design and configuration. This will include working closely with operational and EPR staff across the Trust.

The post holder will be expected to work flexibly when required and travel to other Trust sites across Buckinghamshire.

Main duties of the job

Alongside the senior team within Corporate Applications, the postholder will be managing the day to day operational second line support, maintenance and change across all supported applications and services under the Corporate Applications team.

Supporting both clinical and non-clinical applications, the post holder will be an SME lead across numerous applications, providing support and guidance to the organisation and project teams with delivery of new applications. This post will play a key part in ensuring the team are able to support new applications introduced and ensure effective handover of projects into the operational team.

The post holder will be required to manage a small sub team which will include one-one's, career development planning, managing sickness, appraisals and holiday for the sub team as well as other day to day team lead requirements.

About us

Listen to why colleagues think we are a great place to work! - BHT - A great place to work (

What does Buckinghamshire Healthcare NHS Trust offer you?
  • As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
  • We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
  • We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?
  • We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
  • As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
  • Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
  • A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?
  • Our vision is to provide outstanding care, support healthy communities and be a great place to work.
  • Our mission is to provide personal and compassionate care every time.
  • Our care values are collaborate, aspire, respect and enable.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number.

Person Specification

Education, Qualifications & Training


  • Evidence of formal education or experience (A Level equivalent)
  • 5 or more GCSE level qualifications including English and Mathematics at grade A to C or equivalent.
  • Evidence of on-going personal development.
  • Evidence of technical training to expert level.
  • Relevant IT Qualification


  • Exposure to ITIL Practices
  • ITIL Foundation Certificate.
  • Prince II Foundation Certificate.



  • Previous experience in supporting corporate systems in a complex IT support environment using ITIL principles.
  • Previous experience of working in a Service/Helpdesk environment providing support to staff.
  • At least 5 years of experience working in the NHS with exposure to Healthcare Systems for at least 2 years.
  • Excellent experience of working in the NHS with strong exposure to Healthcare Systems

Skills, Abilities & Knowledge


  • Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
  • Ability to communicate complex information to all levels
  • Good understanding of Acute and Community processes including Outpatients, Inpatients, Maternity, theatres and Emergency Departments.
  • Good understanding of desktop, server and network systems and how they interlink and function to provide an integrated IT infrastructure.
  • Clear thinking and logical approach to technical problem solving
  • Ability to multi task effectively and independently
  • Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions Good problem solving skills
  • Knowledge of NHS IT applications
  • Experience of EPR configuration
  • Experience of delivering a set of agreed objectives or deliverables within the constraints of agreed policies and procedures.
  • Experience of supervising or line-managing staff, including contributing to or performing appraisals

Special Circumstances


  • Able to travel between all Trust sites
  • Able to work flexible hours including occasional evening and weekends if required
  • Able to provide on-call services

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust


The IT Hub - Amersham Hospital

Whielden Street



Any attachments will be accessible after you click to apply.


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