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Senior Infrastructure Support Specialist Band 7

United Lincolnshire Hospitals NHS Trust
£43,742 to £50,056 per annum
Closing date
28 May 2024

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Other Health Profession
Band 7
Contract Type
Full Time
As an experienced IT professional, you will work within the Digital Infrastructure team, leading and managing a new team of Infrastructure Technicians. With responsibility for providing support to all aspects of infrastructure, including, server, network and EUC functions. This role will work closely with our team of senior leads with a specific focus on delivery of the trusts key programmes and projects.

This is a newly created role that reflects the size and scale of work toward Enabling Infrastructure Technologies programme that will provide the foundation for the implementation of the EPR.

The Trust is investing heavily in improving its infrastructure to ensure it can meet the requirements of a modern, digitally mature organisation and has committed significant funding to achieving this over the next few years. This will be the largest digital infrastructure deployment, in the history of the Trust, and one of our largest and most significant long-term investments.

The role will be required to engage with all Lincolnshire organisations as we increasingly work together towards adopting common standards and capabilities.

Main duties of the job

Please see the job description for a full list of expected duties.

Essential Skills & Experience

Knowledge & understanding of modern technologies, operating systems, system tools, device architecture & peripherals including but not limited to:

Server & Service Technologies including: - Microsoft / Azure / Office 365 / Exchange
  • Microsoft Server, Active Directory, PKI, DNS, DHCP, GPO, PowerShell, AO VPN
  • Enterprise Backup and Recovery

Dell Technology including: - PowerEdge / PowerStore / VxRail / PowerScale/ OME / Connectrix

VMware Technology including: - Server and Desktop virtualisation, NSX, vRealize

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of �643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - Outstanding Care Personally Delivered - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

Job description

Job responsibilities

What should you do next?

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person Specification



  • Degree level qualification in an ICT related subject or equivalent experience.
  • ITIL Foundation Qualification or equivalent experience of IT service management.
  • Evidence of ongoing personal and professional development.


  • Evidence of professional qualification in leadership and management or experience managing and developing teams.
  • Project Management Qualification e.g. Prince 2 Foundation
  • Microsoft Certified Professional (MCP) Certification.
  • ITIL Expert or Capability Level qualifications Healthcare leadership qualification

Previous Experience


  • Significant specialist knowledge of managing large-scale enterprise ICT infrastructure and critical systems.
  • Experience of effective team working
  • Experience of Cisco and/or VMware and/or Microsoft enterprise infrastructure technology.
  • Experience of complex infrastructure support.
  • Experience in project management.
  • Experience developing policies and processes.


  • Experience of working within an NHS ICT Environment
  • Experience of NHS/Government procurement processes.

Evidence of Particular


  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
  • Expert knowledge of server and networking technologies including virtualisation.
  • Expert knowledge of large-scale software infrastructure maintenance and support.
  • Good written and verbal communication skills, interpersonal skills.
  • Good negotiation skills.
  • Good technical awareness with the ability to fault find on highly complex systems.


  • Knowledge of Microsoft Office 365.
  • Knowledge and experience of managing and developing large enterprise networks.
  • Knowledge and experience of managing and developing large server and desktop virtualisation environments.

Specific Requirements


  • Confident, self-motivated and enthusiastic
  • Methodical approach to work, logical and numerate
  • Ability to work under pressure and prioritise work
  • Ability to travel to meet the requirements of the role.
  • Flexible approach to work outside normal office hours, when and if the need arises.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust


Lincoln County Hospital

Greetwell Road



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