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Service Manager- Trauma and Orthopaedics

Nottingham University Hospitals NHS Trust
£35,392 to £42,618 per annum
Closing date
23 May 2024

View more

Other Health Profession
Band 6
Contract Type
Part Time

Job Details

An excellent opportunity has arisen for a Service Manager within Trauma & Orthopaedics, based at the Queens Medical Centre.

The Service Manager for Trauma and Orthopaedics, oversees the day-to-day operations of the specialty and provides leadership and management for the whole department. The post holder will support the Specialty General Manager to identify areas for improvement and develop the service to ensure we deliver high quality and timely care for our patients.

The post holder will manage and develop the specialty information systems, analyse data and create reports to monitor against targets and implement change/improvements as required. The post holder will line manage and work alongside the Deputy Service Manager to support the T& O administration teams, systems and processes necessary to support clinical care for patients. The post holder will deputise for the Specialty General Manager as appropriate.

We are looking for someone who can enthusiastically take on these challenges and be part of a collaborative management team. Strong leadership and interpersonal skills are required for this role and the ability to manage your time, meet deadlines and adapt to daily prioritisation is important.

The role is full time and incorporates the hybrid working model with the option to work from home 1-2 days per week, depending on the service needs.

Main duties of the job

This is an ideal opportunity for anyone looking to gain further operational and strategic experience.

You will have experience in staff management and project work, both leading and delivering. You will be able to work under pressure and work to deadlines. You will need to good communication and negotiation skills, plus excellent planning, time management and organisational skills. You must be able to take on additional responsibility when required and be able to use initiative to problem solve existing issues and any potential problems that may arise.

This role would suit any candidate looking to further progress their career towards a senior management role, or to gain further operational and strategic experience within the NHS.

The successful candidate will be educated to university degree standard or will have equivalent experience. It is desirable to have had some experience working within the NHS and line manager experience is essential.

About us

The Trauma & Orthopaedics department is made up of three sub specialties: Adult Trauma & Orthopaedics, Hands Trauma & Hands Electives, and Paediatric Trauma & Paediatric Orthopaedic Electives.

You will be working within a strong senior leadership team within Trauma and Orthopaedics made up of the Head of Service, Matron and Specialty General Manager and Deputy Service Manager. You will be supporting a large, friendly and experienced admin team.

We can offer you an extremely supportive and experienced environment in which to work and a commitment to continue your personal and professional development.

Nottingham University Hospitals NHS Trust is, by any measure, a large, complex, person-centred organisation. With around 18,000 employees from a wide range of professional backgrounds, we are one of the region's largest employers. Based on three sites with 90 wards and 1,700 beds we have an annual income of �1.5 billion. Our vision is to be outstanding in health outcomes and patient and staff experience.

Job description

Job responsibilities

In addition to the brief overview above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

Person Specification



  • Undergraduate degree or equivalent experience.
  • Evidence of commitment to ongoing learning and professional development



  • Experience within the healthcare sector at a management level
  • Evidence of working with NHS patient pathways
  • Change Management experience
  • HR Management experience
  • Project Management experience
  • Evidence of having achieved challenging targets
  • Line Manager experience


  • Experience of using healthcare IT system

Communication and relationship skills


  • Effective communications skills, written and oral
  • Ability to influence and motivate staff to deliver challenging targets
  • Presentation skills
  • Ability to manage conflict
  • Evidence of a proactive approach to relationship building through face-to- face engagement
  • Evidence of strong working relationships within multi-disciplinary teams

Analytical and Judgement skills


  • oExcellent problem solving skills using team when appropriate
  • oAble to demonstrate good prioritisation skills


  • oKnowledge & application of 18ww RTT targets

Organisation and Planning skills


  • oEffective organisation and planning skills
  • oEvidence of developing skills to manage own workload and that of own teams when required

Physical Skills


  • oWell developed IT skills to manage and report on complex performance management

Employer details

Employer name

Nottingham University Hospitals NHS Trusts


Queens Medical Centre

Derby Road



Any attachments will be accessible after you click to apply.



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