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Business Analyst

Cwm Taf Morgannwg University Health Board
£44,398 to £50,807 per annum
Closing date
23 May 2024

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Other Health Profession
Band 7
Contract Type
Full Time

Job Details

An exciting opportunity has arisen for an experienced and motivated Business Analyst to join the newly established Digital Transformation Team. As an integral part of the Digital & Data Directorate in CTM, the team have a rapidly expanding portfolio of challenging and interesting projects, including electronic prescribing and medicines administration, transforming patient contact services and several smaller projects supporting direct care.

Under the guidance of a Digital Transformation Programme Lead, the successful candidate will be expected work collaboratively with operational and clinical colleagues and the wider digital team to support the re-design of services to improve the outcomes of our patients, citizens and families that we serve, as outlined in the Health Board's strategy CTM 2030.

For more information, please contact either Phil Walters, Head of ICT Programmes or Suzanne Rodgers, Assistant Director of Digital Transformation.

Main duties of the job

Candidates will be expected to have experience of working within a complex healthcare environment supporting digital transformation projects. Skills required include business analysis tools and techniques, excellent engagement and stakeholder management, an understanding of user research methodology and have the ability to bridge the clinical, operational and technical gap buy interpreting end user needs to digitally transform service delivery.

As a proactive and positive member of the team, the post holder will play a key role in supporting the development and implementation of key transformation project objectives which will enable and support the vital work of Cwm Taf Morgannwg University Health Board (CTMUHB).

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:
  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

A full list of the applicable duties and responsibilities are contained within the organisation's job description for this role and which is available to candidates.

Person Specification

Qualifications & Knowledge


  • Educated to Degree Level plus in-depth specialist knowledge of NHS ICT procedures acquired through both professional qualifications and experience. (2)
  • Significant application of business analysis, preferably within an NHS environment, including formal business analysis qualifications or an appropriate Post Graduate Diploma or training and experience to its equivalency.


  • Detailed knowledge of project management and its relationship to business analysis
  • Educated to MSc level or equivalent experience



  • Demonstrable experience of working in a complex change environment, with multiple stakeholders and securing their engagement to deliver change.
  • Experience of influencing staff at all levels to ensure that all members of the team including users and stakeholders
  • Experience of working across organisational boundaries to achieve results.
  • Knowledge of the NHS business analysis in clinical environments
  • Significant business analysis experience in challenging environments
  • Experience of business analysis where there are disagreements about processes between people/departments doing the same work
  • Significant experience of requirements gathering in complex environments


  • Experience of working within project structures

Aptitude and Abilities


  • Ability to communicate confidently with staff at all levels.
  • Must have excellent presentation and report writing skills.
  • Able to collect, collate multi-stranded data from a variety of sources.
  • Regularly analysing highly complex and detailed information.
  • Using strong proven capability with MS Office applications including Excel & PowerPoint.


  • Use of MS Visio or equivalent experience of business analysis



  • Self-starter able to work without direct supervision.
  • Able to work as an individual and as part of a team
  • Meticulous with attention to detail, particularly in relation to documentation
  • Energetic, adaptable and enthusiastic
  • Confident working with staff of all levels



  • An appreciation of needs of clinicians in the workplace.
  • A broad appreciation of the key elements of ICT, its role and influence.
  • Able to travel to other sites when required in a timely manner.


  • A detailed understanding of the clinical environment, and the associated constraints and opportunities.

Employer details

Employer name

Cwm Taf Morgannwg University Health Board


Williamstown Hub

ICT Department, Dinas Isaf Industrial Estate WEST, Williamstown, Rhondda, CF40 1XX


CF40 1XX

Any attachments will be accessible after you click to apply.



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