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Phlebotomy Manager

University Hospital of North Midlands NHS Trust
Stoke on Trent
£35,392 to £42,618 per annum
Closing date
22 May 2024

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Other Health Profession
Band 6
Contract Type
Full Time

Job Details

The University Hospital of North Midlands, Mid Cheshire and East Cheshire NHS Trusts are working collaboratively to form a Pathology network in line with a NHSI directive.

We are seeking applications from enthusiastic, highly motivated and confident individuals to join our Phlebotomy team as Phlebotomy Manager. The successful applicant would be expected to support the Lead Biomedical Scientist in the delivery of the Phlebotomy service at the Royal Stoke and County Hospitals alongside the community clinics.

The collection of quality blood samples from patients is a vital stage in many medical investigations.

We offer a phlebotomy service in a range of locations across North Midlands

Main duties of the job

Based at Royal Stoke Hospital, the successful applicant will be expected to provide day to day management of the phlebotomy team.

The role will involve the day to day management of a team of phlebotomists to ensure standardized best practices are delivered at all locations. You should have experience of staff supervision and enjoy taking a proactive approach to problem solving.

Experience in all phlebotomy techniques is essential along with managerial/supervisory experience.

The successful applicant must enjoy working with people and possess goodcommunication skills. Attention to detail is important.

Strong IT skills are essential, along with experience of data entry and use of Microsoft Office applications.

Above all, you should have a mature attitude to work with the desire to use your leadership abilities, initiative and communication skills to provide an excellent service for our patients.Applicants will be required to use their own vehicle to travel to the variouscommunity locations for which traveling expenses will be reimbursed.

A 7am start will be required from the candidate.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

Job description

Job responsibilities

Please see the attached job description and person specification for further details on this vacancy.

Person Specification



  • Trained Phlebotomist
  • Educated to degree level in a healthcare related subject or equivalent experience Recognised management qualification


  • NVQ level 3 or equivalent in: oPhlebotomy skills and techniques oEducation, training and assessment
  • NVQ level 2 or equivalent in: oCustomer care oUse of Microsoft Office

Knowledge, skills, experience


  • Demonstrate sound knowledge of the current theory and practice of phlebotomy techniques
  • Demonstrable experience of staff supervision
  • Excellent IT skills/Use of Microsoft Office
  • Excellent organisational and prioritisation skills and able to work to deadlines
  • Ability to ensure that tasks are seen through to completion
  • Ability to solve problems on own initiative with minimum supervision
  • Excellent customer care skills including professional telephone manner o
  • Excellent team working skills including assisting and covering the work of other team members as appropriate
  • Ability to collate information and demonstrate effective systems for accurate recording both manually and electronically
  • Ability to identify own strengths and weaknesses and take responsibility for own development needs. o


  • Knowledge of the NHS

Personal qualities


  • Honest and trustworthy
  • Able to maintain strict confidentiality at all times
  • Ability to adhere to policies and procedures
  • Well-developed interpersonal skills
  • Able to demonstrate initiative and innovation
  • Able to promote enthusiasm, commitment and motivation amongst team members o
  • Self-motivated and can rise to a challenge
  • Ability to establish rapport and credibility with individuals of all disciplines and at all levels both internal and external to the Trust
  • Flexible in approach to service needs
  • Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Other role requirements


  • Good attendance record
  • Must have suitable private transport, insured for class 1 business use, and be able to travel to community phlebotomy clinics and transport samples for analysis
  • Desire to undertake a personal development plan
  • Pleasant disposition
  • Professional appearance

Employer details

Employer name

University Hospital of North Midlands NHS Trust


Royal Stoke

Newcastle Road

Stoke on Trent


Any attachments will be accessible after you click to apply.



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