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Engagement Lead

Berkshire Healthcare NHS Foundation Trust
£28,407 to £34,581 per annum
Closing date
22 May 2024

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Other Health Profession
Band 5
Contract Type
Full Time

Job Details

The Reconnect team aims to support individuals with identified needs on release from prison or returning to Hampshire from an out of area prison location. Reconnect will operate under the wider auspices of the Hampshire and IOW Liaison & Diversion Service.

Do you believe that a person's health needs, and past experiences can be linked to their criminal offending? By identifying and reducing health needs can vulnerable people be supported to make positive changes and reduce the risk of reoffending?

You will work with Peer Support Workers who have lived experience to engage with those service users who are most difficult to engage to identify and support their unmet needs as they leave prison. With good leadership skills and compassion, you will provide a supportive network for peersupport workers to develop and grow a peer led approach to bridge the known health inequalities of prison users.

As a successful candidate, you will work closely with criminal justice partners to coordinate support for individuals in the community, on release from prison according to their identified needs.As the Engagement Lead in Hampshire, you will take a leadership role in the recruitment, training, inducting, and line management of the Peer Support Workers across the service, being responsible for the daily management of the Peer Support Workers and their supervision.

Main duties of the job

  • To support with the ongoing quality assurance of the Reconnect within the Liaison and Diversion Service in Hampshire.
  • To supervise Peer Support Workers in their role of using their own lived experience to support those with health vulnerabilities who are currently in contact with criminal justiceservices.
  • To proactively make preparations with persons with assessed health vulnerabilities, as identified by clinicians, that are due to leave HMP Winchester to assertively support their engagement with services and support networks in their local community.
  • To use a person-centred approach to promote the continuity of established, positive working relationships during pre-sentencing phase of the criminal justice system. The post-holder will strive to maintain and build upon this existing relationship post sentencing. This will involve allocating cases and tasks where appropriate.
  • To form and utilise effective working relationships with partner agencies, such as thepolice, court staff, probation services, mental health services etc...
  • To be adaptable in the role to be able to offer support to meet the wider liaison anddiversion service needs, when required.
  • Collect and utilise service user experience feedback.

About us

Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:
  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:
  • Flexible working options to support work-life balance.
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave.
  • Free parking across Trust sites

Job description

Job responsibilities

The post holder will remain flexible, working across the Hampshire to support a small team and the day-to-day running of the Reconnect as part of Liaison and Diversion services.

We are a dynamic, people-centred team who are looking for some who is passionate about health outcomes for those making their way through the criminal justice system and re-establish back into society from Prison services.

With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.Recognised with several awards, including Hampshire Constabulary and Thames Valley Police Commendations, Berkshire Healthcare Team of the Year and runner-up for the Howard League for Penal Reform Liaison and Diversion Service of the Year.

We value our employees and put people first. We achieved an Outstanding rating overall in our latest CQC inspection, which found that: Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based onshared values.

The 3 must haves for you to be considered for this role:1. To have a proactive and assertive approach to both case identification and achieving positive outcomes for service users.2. To be able to consistently demonstrate skills of leadership and effective role-modelling.3. To be adaptable to the needs of the service.4. A UK driving licence holder with access to your own vehicle, who is willing to travel to sites across Hampshire as required.

If you recognise yourself in these requirements, we recommend you apply today!Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated Outstanding by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.

We are happy to answer any questions that you may have. Please dont hesitate to call: Deputy Service Manager Pauline OCallaghan on 07584385403 or email: wholl be delighted to help. You can find out more about the service by visiting our website

Person Specification

Education, Qualifications & Training


  • Educated to degree level in health and social care or equivalent professional or vocational qualification in health and social care subjects or equivalent level of knowledge and/or practical experience of working in a health or social care setting.
  • Completed the Care Certificate
  • NVQ level 3 in Health & Social Care or equivalent and relevant health related training to diploma level or equivalent work experience at Band 4 level 12-18months

Continuous Professional Development


  • Experience of working in a health and social care setting.


  • Experience of teaching/training individuals and groups.

Previous Experience


  • 12-18 months recent experience of employment within the voluntary or health and social care sector at Band 4.


  • Lived experience of the criminal justice system, mental health and / or drug and alcohol services.

Knowledge, Skills & Abilities


  • The ability to form and sustain a trusting relationship with service users and carers.
  • Well- developed listening skills and effective verbal communication skills to be able to engage appropriately with service users, carers, and colleagues, statutory and voluntary agencies, both face to face and by phone.
  • Demonstrate well developed written communication skills, with the ability to produce letters, write reports, maintain accurate records, and record statistical information.
  • The ability, with supervision, to manage own workload in an effective and timely manner.
  • Demonstrate ability to use initiative appropriately, making decisions within the guidelines set.
  • Able to demonstrate a general understanding of mental health issues with a positive non-judgemental approach towards people within the criminal justice service.
  • Well-developed IT skills including competent use of Microsoft Office, and the use of electronic record keeping systems.
  • Able to demonstrate an understanding of confidentiality and work within local policy framework.
  • Demonstrates an appreciation of the values that underpin the delivery of care.
  • Team-working skills within a multi-disciplinary group.
  • Able to demonstrate an appreciation of equal opportunities/diversity issues.
  • Possess an enthusiasm for learning and development.
  • Flexible and adaptable to change.
  • Experience of supervising staff, volunteers, or peer mentors.
  • Able to articulate a clear knowledge of policy and legislative frameworks, within which mental health services are delivered, including Mental Capacity Act, Mental Health Act and criminal justice outcomes.
  • Ability to understand and summarise complex information.
  • Experience of exposure to distressing and contentious information/situations.
  • Ability to work with difficult to engage individuals with challenging behaviours.
  • Ability to balance competing priorities and multi-task.
  • Data collection, computer literacy, ability to record notes accurately and in a timely manner.
  • Experience of the principles of recovery, person-centred planning, and safeguarding.

Additional Requirements


  • Ability to travel to multiple sites efficiently to work effectively with service users and line manage peer support staff across the service.
  • Full driving licence and access to a car.
  • If the above applies: Applicants need to demonstrate active recovery for at least 6 years.
  • To be a UK citizen or have the right to remain status.
  • In addition to DBS, candidates will require to secure police vetting.


  • Have experience of at least one of the key vulnerabilities identified as the target group for Liaison and Diversion.

Employer details

Employer name

Berkshire Healthcare Foundation Trust


Lake Road Health Centre



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