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ICT Integration Developer

University Hospital of North Midlands NHS Trust
stoke on Trent
£28,407 to £34,581 per annum
Closing date
22 May 2024

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Other Health Profession
Band 5
Contract Type
Full Time
  • To be responsible for the allocating problems within the team to meet the service levels of the team.
  • To be responsible for the analysing and correcting queries with regards patient demographic information
  • You will manage tasks and activities which may require adjustments to priorities to satisfy business needs.
  • To be responsible for regression testing of development work handed overs by other members of the team
  • To be responsible for reporting any issues found when testing development. work to the relevant person, team, or supplier.
  • To be responsible for the implementation into the production environments ofnew developments which have passed regression testing.
  • Work within defined deadlines as part of a team and on an individual basis.ensuring assigned work is effectively project managed.
  • To arrange meetings and manage the Software Development Team calendars as necessary
  • Utilises available personal resources complemented by advanced keyboard skills
  • Accurately utilises available personal resources ensuring appropriate software packages are used when performing computer related tasks.
  • Communication with Users/Clients to clarify the nature of operational issues such that they are better understood and processed effectively within the team.

Main duties of the job

  • will assist in the successful implementation of policy changes, changes in legislation & new reporting processes within the EPR applications being maintained
  • Takes responsibility for the expensive IT equipment and software installation and its maintenance.
  • Ensures physical resources are maintained appropriately.
  • Takes responsibility for the security of physical resources held by the role.
  • Ensures the role owner and team utilises physical resources in line with the instructions of the resource.
  • Promotes the best use and care of physical resources throughout the Trust.
  • Works with Integration and Software Development Team to understand team Finance.
  • Delivers IT training both within the team and external to the team across the Trust and the local community in conjunction with the IM& T Strategy
  • Delegates work to some team members.
  • Responsible for the maintenance of the operational system production environments and ensures that version control is fully implemented.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job description

Job responsibilities

  • Adopts a best practice approach from the changes made within team.
  • systems promoting and training on those changes where appropriate.
  • Configuration maintenance of the Production environments for the
  • applications being maintained to a standard that ensures a consistent high level of service. For example, reference tables, user profiles, workstation accounts, user accounts, system rights, training packages etc.
  • Assist with the acceptance testing new versions of software and development.
  • changes released for implementation into the Production environment.
  • Works on own initiative to achieve agreed set objectives under the supervision of the ICT Application Integration Manager

For further narrative, please refer to Job description.

Person Specification



  • Educated to Degree in a computer related discipline, or equivalent work experience


  • IT related qualifications

Knowledge, Skills, Training and Experience


  • Experience of working with ICT showing experience of systems, support and development
  • Experience of diagnostic and fault resolution across a mixed computing environment
  • Experience of task management support, process mapping and design
  • Experience of working and liaising with Third Party suppliers
  • NHS healthcare experience
  • Knowledge of ITIL including best practices such as Change Management and Incident Management
  • Knowledge of the Service Desk function.
  • Ability to Communicate at all levels.
  • Work across organisational and professional boundaries.
  • Organise self to work on own initiative and as part of a team.
  • Establish credibility with a wide range of clinical staff and managers.
  • Work to deadlines, prioritise multiple tasks and manage in a busy climate.
  • Analyse, interpret complex data and report in a variety of different styles
  • Troubleshoot technical faults including hardware / software peripherals.
  • Must possess excellent verbal and written communication skills.
  • High level of interpersonal skills, including active listening and understanding
  • Knowledge of the business change management process
  • Excellent influencing, motivation, and negotiation skills
  • Creative approach to the delivery of EPR within the Organisation
  • Proficient skills in the use of MS Office, including Email and the internet.


  • Knowledge or an understanding of Systems Integration
  • Knowledge of hospital information systems, particularly patient administration, and clinical management systems
  • Excellent communication skills with an ability to convey complex ideas to technical and non-technical people.

Personal Qualities


  • Possess a proactive approach to problem solving.
  • Must possess good data analysis skills.
  • Ability to develop and maintain good productive working relationships

Employer details

Employer name

University Hospital of North Midlands NHS Trust


Royal Stoke Hospital Estates, Facilities & PFI Building

Queens Road

stoke on Trent


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