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Director of Research Operations

Liverpool Heart and Chest Hospital NHS Foundation Trust
Depending on experience Dependant on experience
Closing date
20 May 2024

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Healthcare scientist, Researcher
Band 8C
Contract Type
Full Time
We are looking for a dynamic and forward thinking leader to join LHCH research leadership team. The post holder will be key to delivering the research strategy and trust strategic objectives. They will be responsible for communicating and influencing the cardiothoracic research agenda both at LHCH and within the Liverpool city region. This will be done collaboratively through the Liverpool CRF, Liverpool Centre for Cardiac Science (LCCS), Liverpool Health Partners (LHP) as well as through NIHR NWC RDN. Additionally they will be responsible for the Clinical Audit and Effectiveness department and ensuring that national and mandated audits are completed, and that staff are enabled to use data to ensure they are delivering effective and safe care.

Main duties of the job

The main duties of the job will include leading and delivering the research strategy, managing operational out put and ensuring the department is meeting key metrics. Additionally the post holder will be fundamental to ensuring there is a key patient and public co-production approach across the research portfolio. They will provide expertise and guidance on the governance and contractual considerations for research as well as managing the budget across departments and attracting additional income through grants and industry partners. This post will also ensure that national and mandated audits are delivered as required.

About us

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.

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Job description

Job responsibilities

This post holder will be responsible for all aspects of operational delivery across the research and audit departments, responsible for staff wellbeing and line management. Ensuring key performance metrics are met. They will be responsible for ensuring high clinical delivery across research and good processes and systems in place that will underpin governance. Additionally the post holder will be someone who is able to influence as well as motivate stakeholders internally and externally. They will need to demonstrate effective leadership skill and interpersonal skills to aid collaboration at all levels.Please refer to the JD and PS attachment for full details

Person Specification



  • BSc in a health science subject or equivalent qualification
  • Educated to higher degree level: PhD or Master's degree in a health related or management field



  • Demonstrable experience of managing teams.
  • At least 5 years NHS experience in a management post
  • Experience of working closely with clinical and non- clinical staff on research and improvement projects
  • NHS audit/improvement experience.
  • Proven track record of delivery against strategies and plans
  • Knowledge of current local, regional, and national policy issues in quality (audit and effectiveness) and research and their governance.
  • Knowledge of the governance and legislative framework for conducting clinical research studies, including Good Clinical Practice
  • Knowledge of current national systems and structures for the funding and support of quality and clinical research in the NHS


  • Experience in the planning and delivery of programmes of training
  • Demonstrable experience of working with service users
  • Experience of managing innovation projects



  • Ability to communicate complex and/or difficult information to a range of audiences, in a variety of ways
  • Ability to chair and contribute to meetings at all levels.
  • Proven interpersonal skills to work with clinical and management colleagues at all levels across a range of organisations
  • Ability to prepare and deliver presentations and reports to a high standard.
  • Ability to plan, manage, adjust and deliver complex projects, involving multiple agencies and individuals and a broad range of activities
  • Ability to plan and manage conflicting priorities to meet objectives and deadlines
  • Ability to analyse and interpret complex information, and ability to make good quality decisions based on the analysis of that information
  • Ability to analyse a range of highly complex management issues, to digest and interpret
  • Department of Health policy/guidance/requirements Strong problem solving skills
  • Effective interpersonal, negotiating and influencing skills
  • Highly motivated, with the ability to influence and inspire others
  • Ability to think and act strategically
  • Financial acumen: Ability to oversee costing and management of research funding of research projects and programmes
  • Excellent IT skills, particularly in the use of MS Office applications



  • Dynamic, professional and able to respond to pressures in an agile and solution focussed way.
  • Able to demonstrate authentic leadership skills that will bring the best out of people. Promoting the trust values at all times.

Employer details

Employer name

Liverpool Heart and Chest Hospital


Liverpool Heart and Chest Hospital

Thomas Drive


L14 3PE

Any attachments will be accessible after you click to apply.


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