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Havering Mental Health & Wellness Team Operational Lead - Secondment

North East London NHS Foundation Trust
Harold Wood
£50,952 to £57,349 per annum
Closing date
21 May 2024

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Mental health
Band 8A
Contract Type
Full Time
An exciting opportunity for a passionate and dedicated manager to lead our Havering Early Intervention in Psychosis Service as their Operational Lead.

Come and lead our dynamic and evidenced based EIP service. You will be accountable for the day to day delivery of the service, with a focus on service user satisfaction, service quality, governance, risk, and care management, all of which will should be underpinned by compassionate leadership.

Main duties of the job

  • Provide leadership and line management for senior clinicians and practitioners within the EIP Team. This will include day-today guidance and support to the team, management supervision, performance management, and monitoring service delivery
  • Help ensure that the team stay up to date with best practice in EIP services.
  • To use databases to produce reports / statistics / performance data / flow rates and data on clinical outcomes for the Havering leadership team as required.
  • To conduct agreed service research and generate appropriate reports and audits on RiO and trust databases to ensure user standards are delivered.
  • To work with the Assistant Integrated Care Director and Senior Leadership Team to establish the appropriate future direction of the service.
  • To ensure practice development plans include mental health and support and audit the implementation of these plans.
  • To ensure service users and carers are fully engaged in the development and delivery of mental health services.
  • To ensure that trends in need, service use and unmet needs are collated and conveyed to the relevant parties and to work with the service to develop strategies to meet address any unmet need.
  • To chair both clinical and managerial meetings providing clinical/practice and managerial expertise into these meetings.
  • To develop and maintain effective partnerships between the service staff, local authority teams and partner agencies.
  • To manage the service budget for the EIP Team.

  • About us

    Probationary PeriodThis post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

    Starting with NELFTNELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

    High Cost Area Supplement - London

    This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of �4,108 to a maximum of �5,177).

    Job description

    Job responsibilities

    Please see the attached job description and person specification for further details on the vacancy.

    Person Specification



    • Extensive experience of working with people with complex, acute mental health needs and challenging behaviours in the community.
    • Significant experience at Band 7 or above, including significant experience of supervising clinical staff
    • Managing and being accountable for service budgets
    • Managing performance of a service, including celebrating strong performance and addressing performance challenges
    • Significant experience of recruiting clinical staff



    • Qualification in MH nursing, Occupational Therapy, Social Work or Clinical Psychology



    • An awareness of the NHS Long Term Plan, Community Mental Health Framework, and other relevant policies
    • Thorough knowledge of the Mental Health Act, Mental Capacity Act, and related legislation
    • Mental health, including best practice, latest research and effective service delivery processes
    • Knowledge of and a commitment to the principle of equal opportunities in service delivery.
    • Physical Health challenges specifically related to mental health clients



    • Good knowledge and awareness of IT and IT skills
    • Well-developed interpersonal skills especially when handling conflict and change.
    • Ability to resolve difficulties, including those relating to working relationships and service user and carer complaints and concerns
    • Ability to facilitate positive multi-disciplinary working relationships across all service areas.
    • Ability to explore emotionally demanding aspect of role
    • Strong mental health clinical skills



    • To be able to travel efficiently throughout the area
    • To be aware of and demonstrate the Trust Values

    Employer details

    Employer name

    NELFT North East London Foundation Trust


    137-145 Church Road, Harold Wood, Romford, RM3 0SH

    Church Road

    Harold Wood

    RM3 0SH

    Any attachments will be accessible after you click to apply.


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