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Patient, Carer and Public Representative

Employer
Barnsley Hospital NHS Foundation Trust
Location
Barnsley
Salary
Depending on experience This is a voluntary position
Closing date
16 Jun 2024

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Interview Date: TBC

A Patient, Carer and Public Representative (PCPR) is a non-Trust employee who supports the organisation in improving patient experience.

Patient, Carer and Public Representatives will bring an independent perspective and will be involved, as an equal partner, to help the Trust improve the experience and outcomes for our patients through meaningful involvement in key decisions, service planning and reviews by removing barriers to ensure equality, diversity and inclusion for all.

Barnsley Hospital NHS Foundation Trust would like to welcome PCPRs to provide the perspective of patients and the public and to represent the patients and publics perception of services within the Trust.

PCPRs can be patients, service users, carers, family members or other lay people (including NHS staff from another organisation).

For more information you can contact:

Terri Milligan, Patient and Carer Experience Manager on 01226 436302 or

Jane Connaughton and Leanne Sagar, Patient and Carer Experience Leads on 01226 434922 or 434925.

Main duties of the job

Provide the perspective of patients and the public and to represent the patients and publics perception of services within the Trust.

To be involved in Trust developments and improvements through receiving, reviewing, commenting, challenging and responding to proposals and discussions that support the organisation to deliver its strategic objectives.

To provide a diverse forum for influencing and contributing to discussions and planning of the most effective health services for the local population.

To support person-centred (patient, carer, public) design and co-design.

To ensure patients and carers are involved and have an influence at all possible stages of organisational development and quality improvement.

To support the development and revision of patient focused policy and strategy.

To work in partnership with the Trust to develop the quality of Trust services from the perspective of the patient.

To work in partnership with the Trust in determining priorities.

To support and influence the development of patient information within the Trust.

To participate in a range of activities to gather intelligence and seek a patient and carer perspective about service development and/or quality improvements.

To seek examples of good practice and highlight work already done.

Promote the work and aims of the Panel and the involvement of patients and carers in the development and continuous improvement of services at every opportunity.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility Check if you need a UK visa - GOV.UK (www.gov.uk), band 2 and 3 roles are no longer eligible for sponsorship.

Job description

Job responsibilities

Volunteer Role Profile

Please refer to the attached for full details of the role and responsibilities.

Person Specification

Qualifications

Essential

  • Not required for the role


Experience

Essential

  • Not required for the role


Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.


Essential Criteria for the role

Essential

  • A desire to improve quality and influence change at Barnsley NHS Foundation Trust
  • A commitment to attending and supporting the activities you sign up for.
  • Ability to listen to others and actively share information.
  • Ability to challenge constructively.
  • Excellent communication skills and comfortable in sharing views.
  • Polite and courteous to patients and families, staff and colleagues
  • Clean, smart appearance.
  • Punctual and reliable.
  • Able to use own judgement and remain calm.
  • Work under the direction of Trust staff.
  • Adhere to the principles and importance of confidentiality.


Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Any attachments will be accessible after you click to apply.

C9163-VOLUNTEER-04-24

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