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Deputy Ward Manager-Adult Mental Health Inpatients

Herefordshire & Worcestershire Health and Care NHS Trust
£35,392 to £42,618 a year pro rata for part time
Closing date
29 May 2024

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A new and exciting development opportunity has arisen for an ambitious, well-motivated individual to join the leadership team on Hillcrest ward. This is a highly valued, rewarding, and challenging role with opportunities to improve the delivery of inpatient services.

Hillcrest ward is an acute Mental Health Ward situated in Redditch and provides inpatient services across Worcestershire. It is a vital service for supporting those with mental health difficulties of varying complexities. The ward is supported by an established Medical team who will continue to support the wider MDT.

Hillcrest ward has a number of projects focusing on clinical leadership, operational management and strategic planning which will offer many opportunities for professional development. The ward has and continues to have ongoing environmental works which enhance the patient experience, ward safety and therapeutic facilitation.

The role will include a combination of clinical and operational duties which will support the maintenance of quality and standards for patient experiences. The role will consist of a strong staff focus, inclusive of HR Processes, rostering and the facilitation of staff Appraisals.

The role will include clinical shifts and management shifts.

Main duties of the job

Maintain high standards of patient care ensuring all patients individuality, dignity and privacy is maintained at all times.

To provide key leadership for the management of day to day duties and patient facing care

To complete operational duties such as the Health roster, provide line management supervision and complete staff appraisals to ensure developmental opportunities are captured.

Ensure that each patient receives an individual clinical assessment which is the subject of a regularly updated care plan that, wherever practicable, is formulated in conjunction with the patient.

Ensure that information regarding patients needs and progress are communicated promptly and accurately to their relatives and carers having due regard for confidentiality.

Provide strong clinical leadership for all staff, maintaining and enhancing own knowledge by making use of educational opportunities, under the guidance of the Ward Manager. This includes appropriate extensions to the role of the nurse/OT in line with NMC/HCPC and Trust policy.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Job description

Job responsibilities

As a service, we provide inpatient facilities for working age adults with acute mental health problems and we are looking for caring, compassionate individuals to work within our acute service who are committed to providing high quality care and treatment to our patients. Working in an acute environment can be challenging, but with the right team, positive attitude and resilience we are rising to the challenge and reaping the reward of being able to support people during their most difficult times.

With you in our team, we will empower you to work innovatively, showing a commitment to providing compassionate care and a strong desire to improve the patients experience. You will be able to apply the philosophies of engagement, recovery and positive care in your work with your patients.

Your career with us will be enjoyable and rewarding as you develop specialist skills and make a real difference for some of the most vulnerable people in society.

It's a career that you can take pride in and enjoy, and together we can make life better for our communities.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification



  • Registered with the appropriate professional body
  • Registered Mental Nurse (RMN), Registered Nurse (Mental) (RN(M)), or Occupational Therapist (OT)
  • Teaching and assessing qualification ENB 997/8 or equivalent
  • Evidence of continuous skills and knowledge updating (Personal Portfolio)
  • Up to date training in: MAPA techniques (Levels 1,2 & 3), Intermediate Life Support and treatment of anaphylaxix, risk management, Mental Health Act 1983, Manual Handling, Fire, Care Programme Approach, NCRS, Blood Glucose Monitoring and Basic First Aid
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer


  • Training in Leadership and Management



  • Experience in a qualified position preferably gained in more than one area


  • Management of staff of varying professions



  • Knowledge of and the ability to apply the principles of the NMC/HCPC Code of Professional Conduct
  • Knowledge of national and Trust policies and procedures and how to access them
  • Knowledge of Patient Group Directives
  • Evidence of recent clinical update or training relevant to the post
  • Knowledge of national trends in mental health care
  • Promote peoples equality, diversity and rights
  • Knowledge of the ageing process and related mental and physical health problems
  • Knowledge of Clinical Governance and a commitment to clinical supervision
  • Knowledge of the individuals responsibility towards health and safety
  • Understand the roles and functions of the Crisis Resolution, Home Treatment, Assertive Outreach and Community Mental Health teams, and liaise with them appropriately
  • Knowledge of other resources available locally that can provide more specialist help or advice if required
  • To be in receipt of regular clinical supervision

Skills & Abilities


  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Good interpersonal skills
  • Ability to provide a consistent role model to others
  • Effective communication skills, written and verbal
  • Able to deal with a range of people in difficult and complex situations
  • Able to pass on information in a timely and coherent manner, whilst maintaining confidentiality
  • Ability to prioritise problems and use clinical judgment to deal with them
  • Skilled in dealing with psychiatric emergencies
  • Use own initiative and be able to make sound decisions
  • Skilled in report writing
  • Possess a range of clinical skills that can be transferred or adapted for any inpatient area within the Trust
  • Basic IT skills
  • Ability to work as effective team leader
  • Ability to provide clinical supervision to others
  • Able to work as an effective team member
  • Able to assess, plan, implement and evaluate programmes of care
  • Able to demonstrate sound clinical skills
  • Able to maintain clear and legible documentation
  • Adapt to changes/workloads
  • Ability to recognise own limits

Additional Criteria


  • Be a strong leader by demonstrating a consistency and honesty in your approach to a variety of situations and people
  • Able to meet the travel requirements of the post

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust


Hill Crest Ward, Alexandra Hospital

Quinneys Lane


B98 7WG

Any attachments will be accessible after you click to apply.


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