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OT/Social Worker/RMN

Livewell Southwest CIC
£35,392 to £42,618 a year pro rata
Closing date
29 May 2024

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Band 6
Contract Type
Full Time

Job Details

The post holder will deliver high quality comprehensive mental health service within the Early intervention for Psychosis team. Insight is a team that have been undergoing a lot of development and an exciting opportunity to be part of this growth has come up.

Insight provides well rounded care following the Early intervention for Psychosis standards. We offer those experiencing first episode psychosis a three year service and within that 3 years we aspire to offer a well rounded goals based care approach with the involvement of our clients throughout the journey.

Insight offers the following services delivered in house, Set out by the standards of Early intervention. There will be training opportunity for those interested in these areas.

Family intervention

CBT for Psychosis

Employment support


Carers Group

Coffee Group

Acceptance Commitment Therapy

Psychoeducation Group for friends family and carers.

Care coordination working with outside agencies and teams to ensure effective well rounded care is delivered.

Peer support is part of the modal and we are working hard to develop this area.

This is a very exciting opportunity and a brilliant time to join a hard working developing team and be part of a recovery focused pathway.

Insight is a multi disciplinary team that welcomes passionate individuals who are recovery focused and are willing to work in a trauma informed approach to those experiencing first episode Psychosis.

Main duties of the job

The role involves managing a defined caseload of 15 with a focus on providing expert assessment & treatment for people with complex mental health difficulties, primary diagnosis first episode psychosis & also working with their carers who support this client group. This will include recovery co-ordination (design & co-ordination of treatment packages).

You will contribute to the clinical leadership of the team, providing supervision for other members & participating in team/service development & evaluation.

Communication is key & working relationships, being open to feedback & giving feedback in a productive & with an open minded approach.

Analytical/Judgement skills

Planning/organisational skills

Responsibility for Patient/Client Care, Treatment & Therapy

Responsibility for Policy/Service Development Implementation

Responsibility for Finance/Equipment/Other Resources

Responsibility for Human Resources e.g. Supervision/Training/HR Advice/Management

Responsibility for Information Resources/Administrative Duties

You will need to travel to engage with people in their own residence or hospital settings whilst planning discharge. They may need to sit for prolonged periods to compile complex reports.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility

All Livewell Southwest staff are expected to able and willing to work across a 7 day service

Job Share(s) Considered

About us

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.

As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.

We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.

Valuing our employees making an investment in their development a priority. We offer:

Protected CPD time for registered staff

Various development pathways and ongoing regular training packages for all staff

Leadership & mentoring programmes

Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training

A Robust Preceptorship

A bespoke induction programme

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Job description

Job responsibilities


The post holder will deliver high quality comprehensive mental health services. The role involves managing a defined caseload with a focus on providing expert assessment and treatment for people with complex mental health difficulties and their carers. This will include recovery co-ordination (design and co-ordination of treatment packages).

The post holder will contribute to the clinical leadership of the team, providing supervision for other members and participating in team and service development, and evaluation.

Duties and responsibilities

Communication and Working Relationship Skills

Contribute to the teams engagement with a wide range of stakeholders including staff, service users, their carers and other statutory and voluntary sector agencies.

Impart highly complex and sensitive information to:

Patients and families/carers re assessment, care planning, treatment and review

Multi-disciplinary teams to ensure the provision of consistent well-coordinated care

Primary care teams regarding client care

External agencies also involved in the provision of care e.g.: voluntary and private sector, police, social services, housing, employment etc.

Service user/carer groups

Liaise with a wide range of other professionals and agencies.

Contribute to the safe and effective day to day operations of the service including the handling of clinical enquires.

Provide and receive information some of which may be contentious, sensitive and highly complex to and from individuals and their families/carers, where there may be barriers to understanding.

Provide high standards of written and verbal communication that is clear and in line with professional documentation standards

Participate in and chair clinical meetings, this will include CPA and non-CPA reviews, professional meetings, and clinical risk meetings.

Demonstrate the ability to communicate in a way that is empathic and reassuring whilst employing negotiating techniques to gain co-operation from highly complex individuals.

Communicate information in a way that makes it relevant and understandable for service users and carers, working in line with practice standards and operational policies.

Facilitate fair access to social care services and promote social inclusion regardless of age, ethnicity, gender, sexual orientation or disability

Analytical and judgement skills

Undertake complex risk assessments and develop a formulation of risk which will lead to the development of risk management plans which have taken into consideration a range of possible options.

Undertake and continuously re-evaluate complex bio-psycho-social assessments and develop a working formulation and diagnosis which will lead to the development of personalised care packages in line with evidence based and payment by results.

Ensure the continuous re-evaluation of individuals needs and clinical risk situations and use clinical judgement to formulate the most appropriate clinical plan.

Ability to reflect and critically appraise own performance, professional and ethical issues

Ability to maintain professional boundaries

Planning and Organisational Skills

Organise and facilitate complex meetings, these will include: CPA and non-CPA professional and risk meetings.

Responsible for managing their own workload to ensure the needs to the individuals who use our services are met taking the wider needs of the team into consideration.

Ensure that interventions are planned in an integrated and co-ordinated manner particularly where dependent on other external agencies.

Plan and organise individuals packages of care and ensure that reviews are held within the required time frames, for example Section 117, Funding Panels and CPA.

Plan own workload and the workload of junior colleagues to ensure that care is provided in the most high quality and cost efficient manner, prioritise and make adjustments as appropriate

Responsibility for Patient/Client Care, Treatment and Therapy

Ensure that caseload is well managed and that care and treatment is provided in line with practice standards and recovery co-ordination (CPA and non-CPA).

Understand social factors that impact upon mental health.

Develop and deliver care packages including assessing, planning, intervention and evaluation.

Ensure that all interventions have clear outcomes and that these are taken into consideration when sourcing the resources to best meet the individuals needs.

Deliver services using a recovery and strengths approach where the needs of the individual and their carers are held as central and their involvement is proactively encouraged.

Deliver care in line with evidence based practice and employ engagement and therapeutic skills that are appropriate to the clinical situation presented.

Responsibility for triaging individuals and signposting to the most appropriate services.

Provide specialist advice to referrers/other multi-disciplinary staff in relation to the care of individuals.

Enable communication and engagement of individuals and their carers to ensure that they have a voice about the services they receive and how these are developed. This may include engagement of advocacy services.

Ensure that appropriate action is taken to safeguarding adults and children. This may include providing and receiving highly complex and sensitive information in relation to safeguarding adult and children work, co-ordinating and chairing safeguarding meetings and implementing relevant care plans.

Ensure that assessment and treatment plans are holistic, outcome focused and take into account the physical health and social needs of the individual, including input of significant others.

Ensure the monitoring and review of mental health medication taking into consideration interactions with physical health needs.

Ensuring timely and accurate documentation of all clinical activity in line with professional guidance and best practice.

Responsibility for Policy and Service Development Implementation

Participate in programmes of audit and research within the team as agreed by the Directorate and implement the findings.

Contribute to clinical governance arrangements in order to ensure the quality of the service provided this will include ensuring performance targets are met to provide high quality care.

Involvement in the development of local systems and process that ensure the implementation of Trust policies.

Ensure participation in the teams compliance with CQC standards through the participation in provider compliance assessment tools.

Responsibility for Finance, Equipment and Other Resources

Ensure care is provided in the most cost-effective and high quality manner and identify unmet needs.

Order/monitor and maintain any stock requirements in liaison with the Team Manager.

Undertake management of petty cash transactions as per Livewell Policy.

Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management

Provision of day to day and clinical supervision as allocated by line manager (this will include participation in the appraisal process)

Demonstrate and role model excellent clinical leadership skills.

Assist with the induction of new staff, students and staff training as appropriate.

Ensure that core training is maintained and that the training and development opportunities in line with the teams Workforce Plan are participated in to meet professional requirements.

When tasks are delegated, ensure that the person you have delegated these tasks to is appropriately skilled to do so.

There is a requirement to support learners on a regular basis which includes the achievement and updating of profession specific training to the required standard to fulfil this role.

Responsibility for Information Resources and Administrative Duties

Ensure information resources are used to maintain knowledge and promote a continuous improvement culture.

Ensure information is shared with key stakeholders and other agencies in a secure manner.

Responsible for maintaining accurate and comprehensive patient treatment records.

Carry out administrative duties in relation to service provision.


The post holder will need to travel to engage with people in their own residence or hospital settings whilst planning discharge. They may need to sit for prolonged periods to compile complex reports.


The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.

Risk Management

In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.

Person Specification

Skills & Knowledge


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