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Patient Support Volunteer - Wharncliffe Ward

The Rotherham NHS Foundation Trust
£1 a year This is a voluntary role with no salary attached
Closing date
22 May 2024

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Please do not apply on NHS Jobs. If you are interested, please contact Mavis Francis direct.

The ward is separated into four bays with four side wards. We have three postnatal bays and one antenatal bay. There is a maximum of 24 ladies on the ward. Each bed has a buzzer system.

Other rooms include, clean utility for equipment, dirty utility / sluice room and waste disposal, resource room / paediatric room

The role of a Wharncliffe Volunteer is based on the following principles:
  • Maintain respect for the individual and dignity of the patients and their relatives
  • Work under the guidance of trained staff on the ward
  • Communicate with the midwife responsible for the care of the mother and baby
  • Be aware of the importance of confidentiality and infection


This is a secure ward with an entry system for access.

Please do not allow entry for anyone, always check with a member of staff and be aware of tailgating when you are moving in and out of the ward. There can be safeguarding issues on the ward and visitors may need to be monitored.

Patient Information

Volunteers are not expected to have access to the patients records (except feed charts). If you are asked to deliver or collect a file from another area, please be aware that you are holding confidential information which should not be read or left unattended.

Main duties of the job

  • With direction and support from staff, you maybe asked to undertake the following:
  • When a new patient arrives on the ward make sure they have a full water jug and glass
  • Know the ward layout, can reach their buzzer and know how to use it
  • Have a visiting card
  • Support patients with meals and refreshments
  • Respond to the buzzers and assist the patient if it is within your role outline. If further assistance is needed please speak to the Midwives, Health Care Assistant or the Nursery Nurse
  • Assist patients who need help cutting food and opening packets, putting butter on bread etc.
  • Volunteers should never help patients to eat (assisted feeding).
  • Collect meals trays at the end of the meal
  • Support staff with ward housekeeping
  • Refill the linen cupboards in the bays
  • Help staff to make and tidy beds on the ward
  • Help to keep the ward generally tidy
  • Help to clean tables of empty milk bottles and dispose of them
  • Take prescriptions to the Pharmacy
  • Take urgent samples to Pathology
  • Support the ward clerk to make up postnatal discharge packs, C section packs, induction packs
  • Stamping envelopes

Volunteers should not carry out any duties, that have not been clearly explained or previously demonstrated.


Monday Sunday AM or PM

Please do not apply via NHS Jobs. If you are interested please contact Mavis Francis for an application form

Mavis Francis, Voluntary Services Coordinator

Telephone 01709 424329

Mobile: 07752445875

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Job description

Job responsibilities

No job description or person specification is attached to this role. This is a voluntary role at The Rotherham NHS Foundation Trust

Person Specification



  • Communicate with all groups of people
  • Friendly and approachable

Employer details

Employer name

The Rotherham NHS Foundation Trust


The Rotherham Nhs Foundation Trust

Moorgate Road


South Yorkshire

S60 2UD

Any attachments will be accessible after you click to apply.


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