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IT Infrastructure Technician (Bank)

Employer
Bradford Teaching Hospitals NHS Foundation Trust
Location
Bradford
Salary
£14.53 to £17.69 an hour per hour
Closing date
22 May 2024

View more

Profession
Other Health Profession
Grade
Band 5
Hours
Part Time
We are looking for a skilled and experienced individual to join our bank as an Infrastructure Technician (End User Computing). The ideal candidate for this position needs to be an excellent problem solver with strong IT skills. In addition, they should enjoy a challenge and be able to stay on top of several tasks simultaneously. The hours are flexible up to 37.5 hours per week as required.

Main duties of the job

The role is predominantly to support the final stages of the Microsoft Office 365 roll-out, liaising and supporting clinical areas during in transition. The role will also agree lists of staff to be migrated at the same time, to minimise operational disruption.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
  • We value people
  • We are one team
  • We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job description

Job responsibilities

There has never been a better time to join us in the NHSat Bradford Teaching Hospitals NHS Foundation Trust. We provideacute and planned inpatient and outpatient carefor our local community with a firm commitment tostaff health and wellbeing.

This role is part of the Trusts Informatics Team and the post-holder will support the provision of 3rd tier IT support and maintenance for all Trust departments within the IT Infrastructure discipline (Networks, End User Computing or Data Centre) to which they are assigned. This will also involve updating and managing incidents within the IT Service Desk ticketing system. The post holder will also be responsible for investigating reported faults, maintaining communications and liaising with users to effect appropriate repairs and achieving a satisfactory conclusion to faults within designated timescales and quality of service standards. The post holder is also required to analyse IT problems and design, test, document and implement appropriate solutions.

The role is predominantly to support the final stages of the Microsoft Office 365 roll-out, liaising and supporting clinical areas during in transition. The role will also agree lists of staff to be migrated at the same time, to minimise operational disruption.

Are you interested in learning more about this opportunity? I'd be happy to chat with you about it further. Let me know if you have any questions.

Person Specification

Experience

Essential

  • Minimum of 2 years working in an IT Infrastructure environment


Desirable

  • Understanding the culture of the NHS
  • Experience of working in a IT Servicedesk or Helpdesk environment
  • Experience of working in an IT support environment
  • Customer Care experience


Skills

Essential

  • Ability to understand and interpret user requirements and develop and communicate appropriate responses
  • Presentation Skills, Teaching and Training in use of IT
  • Good organisational Skills
  • Legible Handwriting
  • Ability to influence people and decisions.


Knowledge

Essential

  • Expert knowledge of current Microsoft PC and Server Operating Systems
  • Expert knowledge of application software
  • Knowledge of PowerShell and Batch scripting
  • Knowledge of application packaging, deployment, and testing.
  • Knowledge of PC management software (ZENworks/SCCM/WSUS)
  • Knowledge of PC based management and configuration utilities
  • Experience of supporting Microsoft Exchange environments
  • Knowledge of ITIL services management
  • Knowledge of Active Directory server roles and LDAP
  • Knowledge of Office 365 & Azure technologies
  • Evidence of continuous professional development


Desirable

  • Knowledge of email and web filters
  • Knowledge of anti-virus and encryption technologies
  • Knowledge of MDM technologies


Qualifications

Essential

  • Educated to Degree Level or equivalent*
  • GCSE Maths and English (Grades A - C) or equivalent


Desirable

  • ITIL Foundation Certificate
  • NVQ II in Information Technology


Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ

Any attachments will be accessible after you click to apply.

389-24-6268641

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