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Business Manager

King's College Hospital NHS Foundation Trust
£43,742 to £50,056 per annum, inc HCA
Closing date
21 May 2024

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Other Health Profession
Band 7
Contract Type
Full Time
The Business Manager role for Children's Hospital assists in the operational management of the care group, ensuring that key quality, performance, activity and financial targets are met. The role is required to undertake a wide range of duties providing operational management, service development and improvement support to a range of specialties. Working with the care group team, the role will contribute to the delivery of Corporate targets and strategies.

The role leads on the management of data quality and capture for the Paediatric Hepatology department (including support for Paediatric Gastroenterology and Liver transplantation). This includes ensuring alignment of all data feeds, providing specific data to coding teams, monitoring and highlighting gaps in data, reporting on outcomes and providing leadership for weekly and monthly activity and performance reporting. This post will be responsible for monitoring contractual KPIs for the service and overseeing all contract reports.

Main duties of the job

Key priorities of the role include:
  • Lead on weekly and monthly activity and performance reporting, identifying data quality issues to maximise completeness of data on Trust systems
  • Monitoring and highlighting of gaps in data, undertaking diagnostic work and taking corrective action to ensure data quality is improved
  • Analysis and insight of survey feedback (working closely with internal teams
  • Production of annual summaries and reports of activities across children's hospital
  • Assisting with KPI reports for the service
  • Liaising with the commissioning team for Paediatric Hepatology and producing clear contractual reports
  • Producing the Annual Report for the service
  • Line management
  • Leading on ad-hoc data requests, working with Business Intelligence and Contracting Teams
  • Ensuring reconciliation of data on a variety of Trust systems, taking corrective action to ensure that the care group receives income for all chargeable episodes within a care pathway
  • Support in the annual planning process for the care group
  • Support and lead (where required) service improvements and developments, with support of Service Managers and General Manager
  • Support with materials to help with care group Performance Meetings
  • Providing leadership to a small administrative/data team in the service

About us

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of �1 billion, 1.5 million patient contacts a year and around 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.

King's is committed to delivering Sustainable Healthcare for all via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Our values at King's, are that we're a kind, respectful team Kind. We show compassion and understanding and bring a positive attitude to our work Respectful.

We promote equality, are inclusive and honest, speaking up when needed Team. We support each other, communicate openly, and are reassuringly professional The trust-wide strategy Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we can take Team King's to another level.

Job description

Job responsibilities

The post holder will be responsible for maintaining and managing all data, financial and contractual arrangements for the service. This will include contract monitoring, report writing, monthly KPI presentations and service improvement plans.

Person Specification



  • Educated to degree level or equivalent level of experience of working at a similar level
  • Evidence of further on-going professional or academic development


  • Post graduate level in relevant analytical discipline



  • Analytical skills, literacy and numeracy. Ability to analyse information, data and formulate reports
  • Demonstrate the ability to manage clinical and business risks developing action plans to improve performance.



  • Experience in the management of multi-professional teams underpinned by formal management training
  • People management experience including appraisal and objective setting, recruitment and retention, disciplinary and performance processes
  • NHS management experience

Employer details

Employer name

King's College Hospital NHS Foundation Trust


King's College Hospital

Denmark Hill



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