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Information Lead

South London & Maudsley NHS Foundation Trust
Catford, London
£51,488 to £57,802 per annum inclusive of HCAS
Closing date
21 May 2024

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Other Health Profession
Band 7
Contract Type
Full Time

Job Details

We are offering an exciting opportunity for an experienced and skilled data analyst to join the Complex Care Programme within the South London Mental Health and Community Partnership

We are looking for someone who is capable and self-motivated with a natural ability to plan ahead. The post holder will need excellent communication skills and be able to work effectively with individuals at all levels.

This post requires someone who performs well in a busy, sometimes demanding environment with multiple projects at once and juggling competing priorities. The successful candidate should be methodical, organised and have excellent knowledge of IT Infrastructures.

The Complex Care Programme has developed an excellent reputation for providing accurate and timely data which is critical to commissioning the best patient care, at the right time and in the right place. The successful person will be a vital part of continuing to ensure that programme deliver outstanding results.

Main duties of the job

To work closely with the Snr Performance Manager and support them in developing systems and processes to ensure the accurate collection, monitoring and reporting of activity data for the South London Partnership Complex Care Programme.

This requires the creation and maintenance of highly pro-active and complex relationships across the 3 partner trusts (SLAM, Oxleas, SWLSG), external Provider units, other Commissioners both health and local authority.

This role requires a high level of skills to enable the postholder to interrogate and reconcile multiple data sources, many of which will be held in external databases and using multiple formats.

This role requires the ability to routinely combine those datasets into a single report that provides accurate information for the Programme Senior Leadership Team and Finance Director to manage both the financial and service quality & delivery elements of the business.

Due to the nature of how the programme operates, the postholder will need to be highly autonomous and exceedingly self-motivated and pro-active, working with minimal supervision or guidelines. Only high-level goals will be set and the postholder will need to create their own solution to many problems that will inevitably appear as the function of the hub continues to evolve and develop going forward

About us

The South London Mental Health and Community Partnership (SLMHP) Complex Care Programme (CCP) is a collaboration between Oxleas Foundation Trust, South London and Maudsley NHS Foundation Mental Health Trusts and South West London and St Georges Mental Health Trust.

The programme aim is to transform the way decisions are made and how these are used to inform the design of care pathways to achieve improved outcomes for those with complex care mental health needs. A key focus is to ensure people are supported in the least restrictive setting, close to home & have a personalised outcomes-based support plan that builds on their skills and assets & community connections.

From 1st November 2020, the Programme received delegated authority as a Phase 1, to manage the 100% complex care health only funded placement budgets of the SE and SW London Integrated Care Boards (ICB) (excluding Lambeth). This includes managing complex care placements for c380 individuals at a cost of c�35m.

From April 2021, the Programme moved to a Phase 2 shadow year where it is working with borough pilot sites (a target of one in each Mental Health Trust has been set) in shadow form to support the boroughs to agree the health component of the joint funded placements (c16m) with Social Care. This has involved using the Programme's clinical knowledge and lessons learnt from Phase 1 to develop and invest in housing and support initiatives to support people in less restrictive settings and support value for money.

Job description

Job responsibilities

  • You will maintain accurate up to date information and reports to reflect the activity taking place across SLP Complex Care Programme This will include data from 11 boroughs including data from local authority colleagues.
  • You will take the lead on all activity reports produced for the new Clinical Pathways being established within the SLMHP. You will ensure that Clinical Directors and their Service teams fully understand the reports being shared and utilise this data when considering repatriation.
  • You will analyse and input complex data and information highlighting themes and trends, where appropriate. To prepare qualitative and quantitative information for both health and social care services. To produce regular reports for the SLT and Finance Director.
  • You will support the SLP Performance Framework with maintenance of routine performance reporting You will be the lead on the development of performance management reports identifying variances and reporting trends to the Programmes Senior Meetings.
  • Working across all the Partner trusts, you will directly liaise with the Performance & Contract teams, BI teams and other managers to establish systems to improve data quality and to capture the required information to meet identified targets. Support Team Leaders, Borough Leads, Clinical Service Lead and Heads of Professions in understanding the systems to deliver information requirements and provide training if required. To take responsibility setting up systems to capture the required data and to take the lead on providing training to staff if required.
  • You will contribute to the strategic development and business planning processes within the programme.
  • You may be required to communicate complex multi-threaded analysis to staff groups in a manner they will understand. Depending on the message, it may require you to communicate highly contentious information in an atmosphere of major change and uncertainty.
  • You will participate in analytical research to enhance the understanding of current performance and improvement opportunities.
  • You will undertake complex analysis of a wide range of detailed data for presentation to key groups and provide support for improved decision-making processes, including responsibility for confirming the accuracy and providing commentary.
  • You will work closely with the Snr Performance Manager for developing data reports from the complex care databases.

Person Specification



  • Educated to Degree Level



  • Experience with Complex Care type placements
  • Advanced experience in using Microsoft Office
  • Experience of analysing and interpreting finance and activity data



  • Excellent communication skills both written and oral
  • Able to work to deadlines, sometimes under pressure, and prioritise effectively

Employer details

Employer name

South London and Maudsley NHS Foundation Trust


Lewisham Town Hall - 1st Floor SLP Hub

1 Catford Rd

Catford, London


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