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Lived Experience Senior / Peer Support Coordinator

Hertfordshire Partnership University NHS Foundation Trust
Welwyn Garden City
£28,407 to £34,581 per annum, pro rata + 5% of basic salary (min £1,192 max £2,011)
Closing date
20 May 2024

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Other Health Profession
Band 5
Contract Type
Full Time
Senior Lived Experience Support Worker will actively recruit peer support workers locally and co-facilitate a range of Trust-wide learning and development opportunities, including delivery of the Lived Experience Team Preparation workshops to teams across the Trust.

You will provide individual supervision to Lived Experience Workers working within the services alongside group supervision to Lived Experience Peer Support Workers across the Trust. They will work alongside newly recruited peer support workers, taking them through our 'Lived Experience Support Induction' and establishing their role within the multidisciplinary team.

Through sharing the wisdom of their own lived experience of recovery, the Lived Experience Support Workforce will inspire hope and belief that recovery is possible in others. Within a relationship of mutuality, they facilitate and support information sharing to promote choice, self-determination and opportunities for the fulfilment of socially valued roles and connection to local communities.

As an integral and highly valued team member, You will provide lived experience support and practical assistance to people using services to support them in regaining control over their lives and their own unique recovery journey. You will promote using a 'coaching' role to support people in identifying goals and developing personal recovery plans.

Main duties of the job

To support people who are experiencing mental health challenges to:
  • Maintain and develop their independence.
  • Build life skills, confidence, resilience and self-esteem.
  • Build social networks and reduce isolation.
  • Engage in peer support sessions and offer holistic support, advice, information, and if necessary, onward referral to other support.
  • Find opportunities to direct their recovery through self-management and choice.
  • Access to services and support.
  • Encourage positive choice-making.
  • Work with the service user and, where appropriate, their carers/another meaningful person in developing their own personalised care plan.
  • Encourage and motivate individuals to actively participate in their personalised care plan.
  • Management of Lived Experienced staff.

The post holder will be an ambassador of recovery for the Trust with external agencies and partner organisations.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions, our aim is to be the leading provider of mental health and specialist learning disability services in the country.

With a workforce of around 3,500 people and an annual income of some �330million this year, the Trust provides integrated health and social care services through a network of community and inpatient settings, serving diverse communities across Buckinghamshire, Essex, Hertfordshire and Norfolk. As a university NHS foundation trust, HPFT continues to develop strong links with the University of Hertfordshire, providing excellent learning and development opportunities, as well as strengthening our clinical research capability.

Whilst it is a challenging period for the NHS, there has never been a more exciting time to join HPFT following our CQC rating of Outstanding awarded to us in April 2019.

Job description

Job responsibilities

You will use their personal recovery with individuals using the service in 1:1 or group support. You will

Model and mentor recovery and demonstrate coping skills.

Embed a person-centred and recovery-orientated approach in all aspects of the work.

Inspire hope and share life experiences and lessons learnt.

Be trauma-informed.

You will have line management responsibility of lived experience support workers, providing both line management and lived experience supervision.

To ensure high quality and regular professional supervision of lived experience support workers.

To contribute to the annual appraisal of staff who are supervised.

To support individual lived experience support workers in identifying their learning needs.

To work with the Multi-disciplinary Team colleagues to embed recovery-focused practice within the team, delivering presentations as required.

To identify the learning needs of the Trust lived experience r support workers and co-produce and co-deliver training activities in response to the needs identified.

To be actively involved in recruiting peer support workers, including being on interview panels.

For more information please read the attached documents before applying

Person Specification



  • Completed peer support worker training (preferably accredited)
  • Evidence of further training about personal recovery principles
  • Level 4 LSBU accredited 'Developing Experience in Peer Support' course or equivalent level qualification
  • Evidence of continuing professional and personal development



  • Own personal lived experience of recovery from mental health challenges
  • Experience of having personally accessed mental health services
  • Ability to demonstrate first-person experiential knowledge of recovery
  • Ability to demonstrate knowledge of the concept of personal recovery as it may apply to others
  • Experience working in a range of health and/or social care settings as a peer support worker
  • Experience working with people with mental health challenges and supporting them to access opportunities beyond mental health services
  • Recent experience of supervision of others (in paid or unpaid capacity)
  • Recent experience in delivering courses and presentations to a wide range of audiences

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust


Rosanne House, Parkway, Welwyn Garden City, AL8 6HG

Parkway Welwyn Garden City

Welwyn Garden City


Any attachments will be accessible after you click to apply.


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