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Senior Communications Manager

Manchester University NHS Foundation Trust
£50,952 to £57,349 per annum
Closing date
21 May 2024

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Other Health Profession
Band 8A
Full Time

Job Details

Health Innovation Manchester is responsible for accelerating innovation into health and social care to improve the health and wellbeing of the citizens of Greater Manchester (GM). We do this by bringing together researchers, academics, clinicians, and industry to discover, develop and deploy innovations into the health and care system.

The Communications Team is responsible for promoting GM as the place to conduct world leading research and deploy innovations, as well as providing communications support to the rollout of projects across the geography.

Working closely with the Head of Communications, you will be integral in providing expert communications advice and support, with responsibility for developing and delivering key strategies to deliver high-profile GM-wide campaigns, maximise PR and media opportunities, drive impactful social media content, and evaluate the impact of our communications activity in achieving HInM's vision and business objectives.

Main duties of the job

In particular, this role will be responsible for delivering communications around the Innovate UK funded Health Innovation Accelerator programme - established to rapidly improve the diagnosis and treatment of disease across the 2.8m Greater Manchester population.

You will also oversee the daily management and continued strong performance of a small team, providing guidance, supervision and personal development support.

About us

Health Innovation Manchester works at the forefront of healthcare innovation to discover, develop and deploy new healthcare solutions.

We harness the power of the NHS, wider health and care systems, industry and academia within our region to address major challenges and tackle inequalities.

We are fast becoming an international leader in health innovation and digital healthcare, transforming the health & wellbeing of citizens across Greater Manchester.

Here at HInM we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.

We are positively challenging traditional organisational barriers which get in the way of care delivery and are continuously working to improve our collective offer to staff in areas including health & wellbeing, benefits, including training and development along with flexible working.

Working in a hybrid model, our offices in Citylabs Manchester provide a great collaborative and creative working space. We combine remote working with two days a week on site in our state-of-the-art offices.

If you want to experience working for an organisation that is empowering teams to create a positive working culture in a supportive and safe environment, making their staff feel valued and motivated then apply now.

Job description

Job responsibilities

Stakeholder Engagement/External Affairs:

Outstanding communication skills to enable and support the Head of Communications to develop content and proactive opportunities to increase contact with identified stakeholder groups/opinion formers.

Lead in enhancing HInMs proactive and reactive media relations management, including providing guidance and training to the senior leadership team and all HInM colleagues.

Work with communications colleagues across the NHS, councils, Universities and industry partners to identify and secure media opportunities.

Work closely with the Patient and Public Involvement and Engagement Team to identify opportunities for collaboration and feature real life patient stories in our communications activity to increase authenticity.

Internal Communications:

Work with the communications and corporate services to develop timely, engaging and relevant communications for all staff groups including looking at new channels and opportunities to reach staff quickly.

Develop strong relationships with staff at all levels of the organisation this will require strong communication and influencing skills in order to convey complex information to a challenging and diverse audience.

Digital and Social Media:

Proficient in use of social media platforms including Facebook, Twitter, Instagram and LinkedIn to promote and monitor the HInM profile.

Play a leading role in developing HInMs digital and social media plan strategy to increase followers, improve engagement, produce and maintain original content and enhance the programme portfolio.

Leadership and Management:

Provide line management to the Senior Communications Officer and Communications Officer providing leadership, mentoring, coaching and personal development planning, guided by policies and establish interpretation.

Provide day-to-day operational management and support to all members of the Communications team to ensure priorities are met and delivered to a consistent professional standard.

Monitor and ensure that all relevant functions, projects and programmes are delivered within the budgets agreed with the Head Director of Communications.

Corporate Communications:

Work with the Head of Communications to develop, implement and evaluate integrated communications strategies to support HInMs objectives and business priorities.

Develop an annual communications plan and engaging communications activity/campaigns to promote how HInM and its system partners are delivering innovation into frontline care that is having an impact on peoples lives and improving outcomes, as well as positioning Greater Manchester as being at the leading edge of health innovation, research and life sciences.

Oversee delivery of impactful communications plans and campaigns that support HInMs range of innovation programmes and projects, with a particular emphasis on national projects and those derived by the Greater Manchester system.

PR and Media Management:

Provide experienced crisis communications handling advice on often complex and sensitive issues and deputise for the Head of Communications where appropriate, including leading the communications response in the event of a major incident.

We may close the vacancy as soon as sufficient applications have been received.

Person Specification



  • Educated to degree level in a related field and ideally a relevant postgraduate qualification e.g. CIM or other



  • Strong track record in delivering communications campaigns with the results to back up the activity


  • An understanding of how the NHS works in Greater Manchester and how digital and innovation in health are key to its future success



  • Experience in a similar communications role in industry, health or the wider public sector

Employer details

Employer name

Manchester University NHS Foundation Trust


Health Innovation Manchester

Nelson Street, 3rd Floor Citylabs 1.0


M13 9WL

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