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ERU Team Coordinator

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
£28,407 to £34,581 per annum, pro rata
Closing date
1 May 2024

View more

Other Health Profession
Band 5
Contract Type
Full Time
Would you like to be part of a multi award winning NHS Foundation Trust that is one of the best performing Trusts in the region?

An exciting opportunity has arisen to become part of our focused and friendly team at the Endoscopy Reprocessing Unit (ERU) based at both Wigan and Leigh sites, as a Band 5 Team Coordinator.

Main duties of the job

We are looking for an experienced highly motivated individual with energy and a high level of interpersonal skills to join our existing management team.

The successful candidate will have excellent communication skills and be able to work effectively under pressure against challenging deadlines,

This role involves managing a team of up to 15 staff.

The position available is for.

37.5 hours per week, Monday - Friday working between the hours of 8am-6pm

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.


Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Job description

Job responsibilities

The post holder will provide administrative and secretarial support to the Divisional Management Team.

The Co-ordinator is responsible to the unit manager for:
  • Effective resource planning & management across 2 sites including on-call service.
  • Daily management of Team leaders & Technicians on duty and provide leadership and direction throughout the shift.
  • To make decisions based upon current workload and throughout to ensure that staff are deployed into the most appropriate area to ensure the unit remains efficient.
  • To ensure all Emergency Requests are followed through within the necessary timescales to avoid cancellation or delays to patient treatment.
  • Always ensure strict adherence to the documented Quality Management System in all areas and report deficiencies to the Unit Manager and Quality/Governance Manager.
  • To act as the single point of contact for all Customers and Supervisors to ensure continuity and direction to all individuals on duty. Close liaison with Senior Service Staff within the Medical & Surgical teams and departmental staff, ensuring that clinical needs are met.
  • To report any defective equipment to the appropriate contractor, Estates Department (in hours) or the On-Call Engineer (out of hours).
  • To escalate any potential service outage that may delay product throughput that are likely to last more than 2 hours to the Decontamination Manager and SMOC On-Call.
  • To authorise unit machinery such as washer-disinfectors, drying cabinets & surestore system be taken out of action for testing by Engineering staff.
  • Where equipment is subject to a maintenance programme, there must be full co-operation with the Maintenance staff to limit the loss of production due to breakdown. No machinery should be used if it is unsafe or fails to meet accepted performance standards. This must be marked as Out of Action and recorded in the log and escalated to the Production Manager.
  • Meet the demands of the Units workload whilst consistently achieving high quality standards which will be measured by in-process checks. To use manual dexterity and concentration for the processing of the reusable Flexible Endoscopes in accordance with Manufacturers instructions.

Person Specification



  • Good Standard of General Education including Maths and English to GCSE standard
  • Functional Skills to Level 2 in Maths, English, and IT
  • NVQ 3 or 4 or above or equivalent level of knowledge / experience


  • A Member of the Chartered Institute of Decontamination Studies
  • Leadership Qualification
  • Management of Flexible Endoscopes Qualification - EWP
  • Advance level certification - Train the Trainer for the Wassenburg Endoscope Washer Disinfector + dryer



  • Applicant needs to have a consolidation of working knowledge within a decontamination unit with 3 years' experience
  • Proven track record at Team Leader or equivalent experience
  • Broad exposure to the range of equipment used within the decontamination service
  • Working knowledge of legislative requirements within the unit
  • Stock Control
  • Application of quality management system, and audit
  • Experience of communicating with a multidisciplinary team


  • Have a full understanding of the health edge system
  • Knowledge of JAG standards and their implementation
  • Have knowledge and expertise in the use of Wassenburg EWD's
  • Supervision of technical team including activity & resourcing



  • Professionally represent ERU with customers
  • Excellent communication & Organisational ability
  • People Management
  • Computer Literate
  • Problem Solving
  • Effective communication at all levels
  • Ability to deal with conflict
  • Ability to motivate teams
  • Ability to challenge people and processes
  • Managing and driving continuous improvement
  • Able to provide coaching and feedback


  • Analytical skills



  • Principles of Decontamination
  • Knowledge of Standard Operating Procedures and Work Instructions
  • Knowledge of Equipment testing and interpretation of results and required actions/escalation



  • Ability to work on own initiative
  • Professional appearance & approach
  • Flexible
  • Role model
  • Reliable
  • Patient
  • Approachable
  • Committed
  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation


  • Ability to delegate effectively

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust


Royal Albert Edward Infirmary

Wigan Lane



Any attachments will be accessible after you click to apply.


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