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Integrated Operational Lead

Livewell Southwest CIC
£50,952 to £57,349 a year pa, pro-rata
Closing date
26 Apr 2024

View more

Other Health Profession
Band 8A
Contract Type
Full Time
37.5 hours per week.

An exciting opportunity has arisen for an Adult Social Care Practitioner to join the Community Integrated Service. The Integrated Operational Lead post has arisen out of the Shaping Our Futures Programme, which aims to enhance integrated working across health and social care teams within Adult Frailty and Specialist Services.

The Community Integrated Teams are key to ensuring that people are able to remain living at home or within the care home setting with as much independence as possible for as long as possible and to preventing unnecessary admissions to hospital or long-term care.

This post will work alongside the Directorate Managers, our Band 7 Nursing, ASC and Therapy Leads and the Frailty Team to deliver the objectives and to support good outcomes for people using the service. As this role is instrumental in driving integration forward, the post holder will have knowledge and experience of working within health and social care setting and be committed to supporting integrated working within these areas, will demonstrate excellent leadership skills and the ability to work with services, teams, staff and service users to develop and improve systems and structures.

This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.

Main duties of the job

It is essential that interested candidates are Adult Social Care Practitioners, able to work flexibly and creatively in a changing environment, are able to use their initiative and work autonomously as well as working as part of a team, and are willing to undertake a range of tasks and roles as the functions of the post and service develops. Whilst this will be challenging, it is hoped that it will also enable scope for the successful candidate to help shape exiting developments within the service and the role.

About us

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.

As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.

We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.

Valuing our employees making an investment in their development a priority. We offer:

Protected CPD time for registered staff

Various development pathways and ongoing regular training packages for all staff

Leadership & mentoring programmes

Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training

A Robust Preceptorship

A bespoke induction programme

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Job description

Job responsibilities

The post holder will develop and operationally manage integrated community teams within the operational structure of Livewell Southwest by:

developing the services in response to the changing needs of patients, commissioners and changes in legislation, policy and guidelines

ensuring that care and interventions delivered are of a high quality, supported by relevant outcome measures, performance targets and financial indicators

managing the budget, contract and business planning

managing the facilities & equipment in order to maximise service delivery

managing internal and external communication and service information systems

managing personnel, including workforce planning, recruitment and selection, staff development and performance management

developing multi-disciplinary team and inter-agency working in order to optimise patient care closer to home

leading on patient involvement within the service

Person Specification

Specific Skills


  • Excellent communication skills
  • Ability to present written information in a concise format
  • Good analytical and reasoning skills
  • Effective negotiating and influencing skills
  • Good IT skills
  • Ability to interpret corporate strategic objectives
  • Ability to understand and drive service redesign
  • Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of the service
  • Inspires others and leads by example
  • Ability to work with the colleagues and develop large and complex teams
  • Able to work under pressure and to tight deadlines
  • Self-motivated
  • Initiative and ability to work with minimum supervision
  • Exemplary personal standards of conduct and behaviour
  • Able to facilitate change and make things happen



  • Highly developed knowledge & proven evidence-based experience in delivering against a range of performance targets
  • Knowledge of Integration agenda


  • Project manager experience



  • Demonstrable experience within Adult Social care and of operational management with a complex organisation
  • Proven management experience including effective people management
  • Significant experience of change management including service redesign techniques
  • Demonstrable track record and experience of delivering targets and improving services



  • Masters degree or equivalent experience to evidence working at this level
  • Professional clinical qualification and registration
  • Continuing management development to postgraduate level or equivalent experience to evidence working at this level

Employer details

Employer name

Livewell Southwest


North and West Integrated Localities



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