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Head of Quality Assurance & Clinical Effectiveness

The Newcastle upon Tyne Hospitals NHS Foundation Trust
317 02 Royal Victoria Infirmary
£58,972 to £68,525 per annum
Closing date
4 May 2024

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Other Health Profession
Band 8B
Full Time
An exciting opportunity has arisen for an enthusiastic and highly skilled individual to lead a dedicated team in driving the quality and clinical effectiveness agenda within Newcastle Hospitals. The successful candidate will provide 12 months of maternity leave cover and will work as part of the Clinical Governance and Risk Department (CGARD), as part of a supportive group of senior managers. You will bring experience of working within Quality and Safety roles and be able to engage others and develop robust relationships with a wide variety of audiences.

The successful candidate will take a lead role in the development and evaluation of the recently implemented Quality and Safety Governance Framework within Clinical Boards, in relation to the Quality Governance Agenda. The post holder will play a significant role in supporting clinical teams with specialist advice and guidance in relation to all aspects of quality assurance, clinical effectiveness, audit and policy development. This advice and guidance can be highly complex and sensitive.
  • Interview Date Tuesday, 21 May 2024
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

The Head of Quality Assurance and Clinical Effectiveness is a key leadership role within the organisation who has oversight and responsibility for several key clinical governance functions such as policies and guidelines, external agency visits and the Quality Strategy. It is essential that they are a visible and accessible presence and able to work with a wide variety of individuals and groups both within and out with the organisation, to develop and influence high quality and effective care for patients.

The post holder will lead a team of staff to develop, implement and monitor practice through audit and compliance with National and local Trust policies, protocols and guidelines. They will prepare reports for, and present to, Board as required to demonstrate assurance, progress and improvement in the provision of high standards of care. The role will have line management responsibility of roles within the Quality and Effectiveness Team, ensuring staff have a clear understanding of their job roles and expectation.

The successful candidate will work closely with the Director of Quality and Effectiveness, Deputy Director Quality and Safety, Head of Patient Safety and Head of Risk, Compliance and Assurance to support external assessments relating to Clinical Governance, Quality and Safety. They will also play a key role in supporting Clinical Boards in the achievement of an effective quality governance structure.

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of �1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Job description

Job responsibilities

You will have the opportunity to utilise excellent communication and influencing skills, working closely alongside other organisational senior leaders, including the Medical Director, senior nursing team and Clinical Board Directors of Operations to ensure the delivery, and gain the assurance of high quality, clinically effective care. In addition, this post holds a key leadership role within CGARD, supporting the Director of Quality and Effectiveness and the Deputy Director of Quality and Safety.

The post holder will have responsibility for leading, developing and coordinating systems to provide on-going assurance of quality of care and clinical effectiveness, including:

o The Quality Accounto Integrated Quality Reporto Clinical Effectiveness (not exhaustive list)o Clinical effectiveness dashboard

National and local audit NCEPOD NICE Guidelines GIRFT QSIS Policies, guidelines and protocols

The post holder will deputise for the Director of Quality and Effectiveness/Deputy Director Quality and Safety for all matters associated with care quality and clinical effectiveness.

Coordination and quality assurance of evidence for Quality and Risk Management external assessments including the Care Quality Commission.

The post holder will be a visible leader and role model within the organisation to engage staff and enable the delivery of improved quality of care for patients and carers.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education


  • Degree or equivalent level qualification in health-related subject
  • Evidence of relevant continuous professional development including post graduate qualifications


  • Management and/or leadership development programme/qualification

Knowledge & Experience


  • Extensive theoretical and practical experience of clinical governance, clinical audit and policy development in a range of settings to master's level or equivalent experience
  • Experience in a senior corporate leadership role with responsibility for clinical effectiveness / audit / policy developments
  • Extensive experience in managing staff and change management.
  • Detailed awareness of fundamental national and local policies
  • Demonstrable knowledge of the development and delivery of Quality Improvement programmes across a large, complex healthcare organisation


  • Experience of acting as Chairperson to corporate committees
  • Experience of presenting to Executive Committees and Board of Directors

Skills & Abilities


  • Excellent interpersonal and communication skills
  • Organisation and planning skills
  • Well established leadership and communication skills
  • Negotiation, persuasion and problem-solving skills
  • Highly developed Project management skills and knowledge
  • Research and audit skills
  • Broad IT skills
  • Service improvement/change management skills
  • Ability to work strategically
  • Well-developed report writing and analytical and presentation skills

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust


Royal Victoria Infirmary

317 02 Royal Victoria Infirmary


Any attachments will be accessible after you click to apply.


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