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General Manager - Care of the Elderly Neurology and Stroke Band 8b

Gloucestershire Hospitals NHS Foundation Trust
Gloucester, Cheltenham
£58,972 to £68,525 per annum
Closing date
3 May 2024

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Other Health Profession
Band 8B
Full Time

Job Details

General Manager - Care of the Elderly Neurology and Stroke Band 8b (Maternity cover)

It's an exciting time to join the Medical Division at Gloucestershire Hospitals Foundation Trust. We have a newly formed leadership team within the Medical Division and are now looking to recruit a talented and experienced operational manager for our Care of the Elderly, Neurology and Stroke Services. You will be working with an innovative and committed team who have taken forward a number of new and exciting developments. We are looking for an individual to join us and support not only the daily operational work but a range of projects and initiatives across our services.

We are looking for candidates who have experience in NHS management, as well as enthusiasm and drive, with the willingness to go the extra mile to achieve what is required for our patients, staff and your services. If you are dynamic, have ambition, are responsive, engaging and looking for the next step in your operational career then we would love to hear from you!

Main duties of the job

The post requires candidates with the ability to engage with a range of staff in a complex environment and manage relationships with a wide range of senior colleagues both clinical and non-clinical. You will be able to problem-solve, have good communication skills, and a strong understanding of service management in the NHS. You will have experience of delivering programmes of work, leading teams, supporting daily operational challenges including patient flow and experience of supporting service recovery work.

Specifically, we are looking for candidates who can:

- Support our staff, develop our team members, support wellbeing and act with integrity.

-Work with a range of services and specialties within your chosen area supporting day to day operational challenges.

-Lead on and drive forward the recovery plans for a range of services, supporting our teams and being responsive to the demand placed upon them.

-Contribute and support the financial position through strong budget management and sustainability work, identifying new opportunities and reporting progress through divisional board meetings.

-Facilitate and support both transformation and business planning in line with the Trust Strategy.

- Support specialty operational delivery, linked to the Trust and Divisional strategic objectives.

About us

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Job description

Job responsibilities

Key Result Areas

Our Business

Divisional Planning:

The General Manager will have specific responsibility to contribute to the development of the Trusts annual Business Plan to achieve the quality, financial and access targets agreed by the service line and division in conjunction with the Speciality Director.

- To ensure that the annual Business Plan is monitored and reported on throughout the year for successful delivery

- To ensure that the Annual Business plan is in accord with the division and trusts strategic plan

- To be responsible for the delivery of the business plan for the performance management of the service line

- To work with the speciality director to produce the service lines strategic plan this will contribute to the divisions strategic plan.

- To lead on the development of business cases to support service development within the service line.

- Cooperating with colleagues to ensure the effective delivery of the annual plan across other divisions and the trusts overall corporate objectives

- Leading the reporting on the delivery of the business plan to Service Line Board.

- Leading the coordination of Service Line Triumvirate meetings (weekly)

Financial Management

- Taken responsibility for the management of the physical and financial resources allocated to the area of responsibility

- Budget management

- Ensuring that there is an effective use of all resources available within the area of responsibility and that services are provided to the highest quality and quantity required within the resources agreed.

- Taking appropriate corrective action if resources allocated are exceeded in conjunction with senior colleagues to qualify, monitor and resolve any costs pressures.

- Delivery of annual Financial Sustainability Plan

-Contribution to the Divisions minor capital planning and management of minor capital allocation to Service Line

- To lead on the contract management of all subcontractors and third parties where appropriate

- To review on an annual basis the value and content of recharges from other providers to ensure good financial management.

- To contribute to the delivery of CQIN schemes

Information management:

-To ensure the clinical services are provided with relevant and timely information to manage services effectively, both in respect of patient care and organisational management requirements.

- To ensure that there are appropriate and agreed ways of reporting performance to external commissioners where required within overall reporting systems in the trust

- To ensure the optimisation of the Trust income streams i.e. private income, accuracy of clinical coding, CQUIN and best practice tariff achievement etc.

Our services

Access to service:

- Ensuring that all waiting times and performance standards are agreed within the service line through consultation and negotiation with the clinical teams and Division.

- Participating in discussions for access issues within the Service Line and external organisations e.g. CCG, Specialised Commissioning, and Community Provider.

- Lead the delivery of waiting time standards for the Service Line. Ensure that there is equability of access to our services and that patient waiting times are managed in accordance with Trust policy

- To ensure that the service line develops appropriate action plans in order to meet required access standards

- Participation in daily escalation rota to proactively manage bed capacity.

- Implementing techniques and procedures such as Demand and Capacity mapping which support service design, delivery and modernisation.

Person Specification



  • Educated to Master's degree level or equivalent
  • Evidence of continuing professional development


  • Evidence of management development
  • Formal project management qualification



  • Experience of working in an Acute Trust
  • Experience in leading services in public or private sector
  • Track record of leading and achieving significant changes
  • Experience of working across departmental and organisational boundaries to deliver specific targets and to improve services for patient care
  • Evidence of working with and influencing MDT team, including medical staff.

Knowledge / Skills


  • Good analytical reasoning (verbal and numerical) and sound financial management skills
  • Able to prioritise own workload, delegate appropriately and manage time effectively
  • Excellent presentation and report writing skills
  • Able to lead, facilitate and motivate a wide range of teams to achieve results
  • Experience of successfully submitting cases to secure additional resources.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust



Gloucester, Cheltenham


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