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Performance Manager

Midlands Partnership NHS Foundation Trust
£35,392 to £42,618 per annum
Closing date
3 May 2024

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Other Health Profession
Band 6
Contract Type
Full Time
We are seeking to recruit an enthusiastic and dynamic individual to join the Shropshire, Telford and Wrekin Care Group supporting the Children's and Family Services in Shropshire.

Children and Young People's Mental Health Services in Shropshire, Telford and Wrekin have received additional investment to improve the support available. As a result, we are excited to advertise a number of new roles, to welcome clinicians who want to work in Children's Mental Health Services. Where people are interested in applying but would need to relocate we can support. Where people are interested and passionate about working with children but have identified additional training, we may be able to train staff to develop the appropriate skills

You will be responsible for the effective management of key performance indicators and financial management targets to meet the aims and the objectives of the quality and performance agenda and in line with Trust objectives.

You will work closely with the Care Group's Quality and Compliance Manager and Service Manager for Children's and Family Services as well as a wide range of colleagues from all disciplines, internal and external.

You will provide line management support for the Business Support Officers within the service.

Main duties of the job

  • Work with service managers, clinicians and business support officers to ensure compliance with performance targets, quality standards and contractual requirements.
  • Monitor performance activity against targets, KPI's and other service objectives using regular reporting systems, analysing information escalating any issues that may affect targets.
  • To assist the operational leads and service managers in the production, analysis, useful presentation and dissemination of information to key people within deadlines to aid decision-making for service improvements and changes to be responsible for the analysis, investigation and resolution of anomalies and issues.
  • To provide effective line management for the Business Support Officers within the Children's and Family Services.
  • Monitor, extract and analyse complex information from a variety of sources and resolve queries relating to data quality and compliance of key performance targets.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by
  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  • Salary sacrifice bikes up to �2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to �250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Job description

Job responsibilities

Please refer to the job description and person specification that is attached to this advertisement.

Person Specification

Qualifications & Training


  • Educated to a Business degree level or equivalent level of experience
  • Further demonstrable experience across a range of administrative procedures in supporting and developing services to post graduate diploma level



  • Experience in extracting, manipulating and interpreting data from a variety of systems
  • Experience of line managing staff, including previous supervisory experience
  • Experience of working with clinicians and senior managers across the whole system


  • Commissioning

Skills, Knowledge & Abilities


  • Excellent IT skills and highly competent user of IT applications to include Outlook, Word, PowerPoint and Databases
  • Ability to meet agreed objectives and work independently, often under pressure to meet tight deadlines
  • Ability to use and interrogate Trust information systems

Employer details

Employer name

Midlands Partnership NHS Foundation Trust



Somerby Drive



Any attachments will be accessible after you click to apply.


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