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IT Junior Data Centre Engineer (Band 5)

Employer
Airedale NHS Foundation Trust
Location
Keighley
Salary
£28,407 to £34,581 Per annum
Closing date
30 Apr 2024

View more

Profession
Other Health Profession
Grade
Band 5
Contract Type
Permanent
Hours
Full Time

Job Details

The Junior Data Centre Engineer role is to provide reliable and efficient support for the Trust's network and IT infrastructure, maintaining all operational activities of the technical infrastructure environment and the associated services as they are provided to the Trust.

To provide technical expertise within the deployment, configuration, and asset management of the Trust's 3000+ devices including identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the Trust and its customers.

Work closely with other members within the team and department, troubleshooting issues and working on complex projects.

This is a customer facing role, including face-to-face, spoken, and written communication. You will also need to attend and lead in business meetings, liaising with internal departments and external companies providing a high-quality customer & professional service at all times.

This role will be expected to participate in a 24/7 on-call rota and planned maintenance activities outside of core office hours as required by the business.

Hybrid working is available with onsite activities and team days taking place at the Digital team's base. The post holder will also be required to attend sites across Yorkshire to deliver support.

Main duties of the job

Responsible for implementing and maintaining all data centre devices and infrastructure to ensure the IT operational services are available to the Trust's users, including:

All data centre infrastructure systems/equipment hosted locally and offsite

Data centre infrastructure management (DCIM)

Virtual and physical server infrastructure

Enterprise block and file storage (FC & NAS)

Local area network (LAN & SAN)

External network connectivity (WAN)

Cyber prevention and protection technologies

Microsoft and Linux technologies

Server backup and replication technologies

Service availability, reliability, and monitoring

Office 365 and Azure - NHS Shared Tenant

Clinical applications

Responsible for completing all assigned tickets within the IT Service Management (ITSM) system (diagnosing and resolving faults) in line with service level agreements and escalating any likely breaches.

Participate system updates and upgrades with minimal impact on the production environment as part of the Change Management Team.

Responsible for documenting systems, infrastructure installation and configuration.

Providing specialist knowledge and expertise to the business to help deliver business objectives, including directly liaising with clinical staff in on boarding new technologies or solutions.

Safeguard Trust Data and participate in the secure disposal of data storage devices.

Take part in IT auditing and provide direct or indirect input.

About us

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.

We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.

You will be working as part of a small team that is dedicated to providing the best IT Infrastructure environment enabling the Trust to provide the best possible healthcare to our patients, visitors and community.

We also work along side our neighbouring Trusts to help deliver the same high standards of healthcare to the whole of West Yorkshire as part of WYAAT and the wider region of Yorkshire.

Job description

Job responsibilities

For further details and full details of the role please see the attached job description and person specification attached.

Person Specification

Knowledge

Essential

  • IT experience focussing on IT infrastructure gained within an enterprise environment.
  • Evidence of providing data centre support
  • Knowledge of IT best practice standards, procedures, policies, and protocols
  • Expertise in the following key infrastructure areas o Maintenance and management of the Trust's data centre IT assets. o Office 365 - NHS Shared Tenant o Virtual and physical server infrastructure (VMware vSphere) o Local area network (LAN & SAN) o Service availability, reliability, and monitoring o Microsoft Active Directory o Microsoft server infrastructure
  • Thorough understanding of Information Governance


Desirable

  • Knowledge and experience of working in a healthcare environment
  • Thorough understanding of IT Security
  • Knowledge of the following: o Dell hardware and infrastructure o Data centre asset management tools o Azure - NHS Shared Tenant o Cisco data centre switching o Cisco firewall o Microsoft SQL Server o Linux server infrastructure o Enterprise block and file storage (FC & NAS) o External network connectivity (WAN)


Qualifications

Essential

  • Degree educated or equivalent experience


Desirable

  • ITIL v3 Foundation MCP
  • Microsoft MCSE or equivalent
  • VMware VCP


Experience

Essential

  • Sufficient experience within an enterprise environment


Desirable

  • Experience working within the NHS
  • Experience in working as part of a Data Centre team


Skills

Essential

  • Ability to understand, interpret and communicate complex IT Functionality issues, whilst working under extreme pressure
  • Able to plan and prioritise work
  • Able to communicate effectively with all levels of staff both within and external to the organisation.
  • Able to install and rack data centre equipment using appropriate safety measures.


Desirable

  • Project management
  • Change management
  • Lifecycle management
  • Excellent interpersonal and communications skills.


Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital

Skipton Road, Steeton

Keighley

BD20 6TD

Any attachments will be accessible after you click to apply.

423-6052030

Company

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