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Senior Operational Manager - Community Services

York and Scarborough Teaching Hospitals NHS Foundation Trust
£50,952 to £57,349 per annum
Closing date
4 May 2024

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Other Health Profession
Band 8A
Contract Type
Full Time
This is an exciting opportunity to bring individual strength and dynamism to a post where you will need to be highly motivated, experienced and dedicated with proven operational experience.

You will be driven and passionate about Community Services and will have a track record in service improvement and development.

Main duties of the job

You will be responsible for operational management across the Adult Community Services we provide, giving support and leadership to the wider team. You will work in partnership with the Matrons and AHP Operational Manager as the senior leadership team charged with delivering an exciting vision for community services, shaping services, partnerships and a workforce that will drive forward our commitment to outstanding care.

You will be strategic in your understanding of the importance of developing services outside of hospital, and how different parts of the system impact on each other, while remaining calm and decisive in times of escalation. You will be a strong communicator with the influencing skills, political astuteness and resilience to ensure patient safety, quality, access and a positive patient, carer and staff experience is upheld.

You will also be required to participate in the hospital management on-call rota.

About us

Our benefits

We offer a range of benefits to support our staff including:
  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind we are open and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Person Specification



  • Educated to degree level or equivalent qualification or experience
  • Post graduate qualification or equivalent experience
  • Evidence of continued professional development
  • A willingness and aptitude to undertake further training as required to carry out the role


  • NHS Management experience at band 7 level or above or equivalent
  • Recognised higher level qualification/masters (e.g. MBA,MA)/post graduate qualification in a relevant area or masters level equivalent experience



  • Significant experience of the Acute or Community Health Provider sector with previous experience of working at senior management level
  • Evidence of an in-depth knowledge of NHS priorities, processes and operational issues
  • Experience of change management, policy development, organisational change, service development
  • Experience of managing or supervising of junior staff
  • Demonstrate experience of budgetary and financial management skills
  • Experience in NHS complaints management
  • Promote and lead risk management/clinical governance and its implications to the relevant specialty

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust


Clementhorpe Health Centre

Cherry Street


YO23 1AP

Any attachments will be accessible after you click to apply.


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