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Risk & Assurance Coordinator

Employer
Bolton NHS Foundation Trust
Location
Bolton
Salary
£28,407 to £34,581 per annum
Closing date
4 May 2024

View more

Profession
Other Health Profession
Grade
Band 5
Contract Type
Permanent
Hours
Full Time
The Risk & Assurance Coordinator is a full time position reporting to the Risk & assurance Team Manager. The post holder will be part of the Risk & Assurance Team based within the Governance Department.

The post holder will be responsible for the day to day operational management of the Trust-wide electronic Safeguard Incident Reporting System by acting as System Supervisor across all modules of the System, providing support, advice and guidance across the trust as required.

The role will also include supporting the Assistant Director of Quality Governance, Patient Safety Specialist, Risk & Assurance Team Manager, Risk and Assurance Co-ordinators and divisional teams to ensure the Trust's safety strategies and policies are effectively implemented across the Trust.

Main duties of the job

Support the Risk & Assurance Team Manager in ensuring incidents are effectively investigated. This will require the post holder to use their own judgement in reallocating incidents making adjustments relevant to the Safeguard system to facilitate accurate and timely action and understanding the impact of these decisions on the Safeguard system modules e.g. transfer of incidents from departments, amendment of incident cause groups and changes to the risk register.

Support the co-ordination of reviewing incidents via the incident reporting system across the Bolton Locality including organisations such as the ambulance service, mental health service and Bolton Council in order to promote safety across the health economy.

Act as first point of contact to provide support and assistance, both face to face and over the telephone for all trust staff reporting an incident.

Keep the Strategic Executive Information (StEIS) system updated with declared serious incidents, both when first reported, and following ratification of the report.

Liaise with the system provider Ulysses in relation to technical issues in order to resolve faults within the Safeguard system.

About us

Our Values

o Vision We have a plan that will deliver excellent health and care for future generations, working with partners to ensure our services are sustainable.We make decisions that are best for long term health and social care outcomes for our communities

o OpennessWe communicate clearly to our patients, families and our staff with transparency and honestyWe encourage feedback from everyone to help drive innovation and Improvements

o IntegrityWe demonstrate fairness, respect and empathy in our interactions with peopleWe take responsibility for our actions, speaking out and learning from our mistakes

o CompassionWe take a person-centred approach in all our interactions with patients, families and our staffWe provide compassionate care and demonstrate understanding to everyone

o ExcellenceWe put quality and safety at the heart of all our services and processesWe continuously improve our standards of healthcare with the patient in mind

Job description

Job responsibilities

For detailed job description and main responsibilities please see the attached job description and person specification for the role, alternative please see contact details below.

Person Specification

Education/ Qualifications

Essential

  • Educated to NVQ 3 level or equivalent relevant experience


Experience

Essential

  • Experience of working within the NHS or Public Sector


Skills and Abilities

Essential

  • Advanced skills in the use of a variety of IT packages in particular Outlook, Excel, and Teams


Skills and Abilities

Essential

  • Excellent interpersonal, communication and listening skills with the ability to negotiate and motivate at department level


Skills and Abilities

Desirable

  • Experience of taking minutes for formal meetings/Minute taking qualification


Skills and Abilities

Desirable

  • Ability to deliver training to all levels of staff through a variety of mechanisms


Skills and Abilities

Desirable

  • Technical skills in relation to system maintenance of an Incident Reporting/Risk Management System such as Safeguard/Datix


Experience

Essential

  • Experience of dealing with Clinical Risk/ Patient Safety issues


Experience

Essential

  • Knowledge of the PSIRF (Patient safety Incident Response Framework) Principles


Skills and Abilities

Essential

  • Experience of an Incident Reporting/Risk Management System such as Safeguard/Datix


Skills and Abilities

Essential

  • Attention to detail


Skills and Abilities

Essential

  • Able to maintain high standards of confidentiality


Skills and Abilities

Essential

  • Ability to utilise IT systems in order to produce a range of reports


Skills and Abilities

Essential

  • Effective time management skills


Experience

Desirable

  • Experience of collecting evidence required for external inspections/audits


Experience

Essential

  • Awareness/Experience of Risk and Risk Management principles


Experience

Essential

  • Experience of co-ordinating information required to investigate patient safety incidents


Experience

Essential

  • Experience of producing information for a range of stakeholders


Experience

Essential

  • Experience of analysing data and using Incident/Risk management systems


Experience

Desirable

  • Experience of collating and providing data to stakeholders such as Commissioners/Integrated Care Boards


Experience

Desirable

  • Experience of monitoring and reviewing risk registers


Skills and Abilities

Essential

  • Able to work autonomously as well as within a team


Skills and Abilities

Essential

  • Ability to effectively organise own workload and that of others with minimum of supervision, achieving goals within deadlines


Skills and Abilities

Essential

  • Ability to analyse themes and trends from data such as incident reports


Experience

Desirable

  • Experience of working in a Patient Safety Environment


Employer details

Employer name

Bolton NHS Foundation Trust

Address

Royal Bolton Hospital

Bolton

BL4 0JR

Any attachments will be accessible after you click to apply.

241-318CD-24

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