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General Manager (XN11)

Leeds Teaching Hospitals NHS Trust
£83,571 to £96,376 a year
Closing date
4 May 2024

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Other Health Profession
Band 8D
Contract Type
Full Time
An exciting opportunity has arisen for the role of General Manager at Leeds Childrens Hospital, leading the Childrens Clinical Service Unit, (CSU).

The General Manager is a key role within the CSU leadership Triumvirate Team alongside the Clinical Director and Head of Nursing. The Triumvirate Team is collectively accountable for the operational delivery of the CSU and will support the shaping of the strategic direction as we work towards delivering a new home for Leeds Childrens Hospital by 2030.

Leeds Childrens Hospital comprises of 28 specialties, ranging from surgical and medical to intensive care and neonatal services. We are one of only ten congenital cardiac centres in the UK and one of only three Paediatric Liver Centres. This a busy and fast-paced environment so the post holder must be adaptive to change and able to make rapid, balanced decisions to enable the best possible care for patients and support for staff.

We are looking for a senior manager with experience in managing and leading administrative and clinical teams across a diverse range of services. With a budget of �135m, the post holder will have significant experience of budgetary management and delivering large scale cost improvement programmes. The successful candidate will have the ambition and drive to develop and inspire the team to deliver the Leeds Childrens Hospital aim of, improving the health & well-being of children & young people by providing outstanding care

Main duties of the job

The post-holder will:

Provide strong leadership to a well-established and high-performing team.

Line manage a senior team including a Deputy General Manager, five Service Managers and five Business Managers.

Act as the CSU lead to deliver performance and financial objectives.

Provide leadership in delivering the CSUs priority areas such as: clinical service development, contracting, business cases, the Trusts 7 annual commitments and Leeds Improvement Method value streams.

Support the Head of Nursing and Clinical Director in deciding the strategic direction and management priorities for the CSU.

Champion patient-centred care ensuring that safety, quality and patient experience are embedded in everything we do.

Be an experienced operational manager with Masters level qualifications and experience in a demanding senior management role within a complex organisation.

Have a proven track record of leading change and delivering improvements, preferably across unplanned services. The post-holder will have a detailed working knowledge of NHS practices and procedures.

Interview date - 20th May

About us

At Leeds Teaching Hospitals NHS Trust, you will be joining over 22,000 colleagues who take pride in what they do, respect each other and enjoy working together to provide exceptional patient care. Working alongside a range of healthcare, medical and scientific colleagues, Leeds Teaching Hospitals NHS Trust contributes to life in the Leeds region, not only by being one of the largest employers, but by supporting the health and wellbeing of the community and playing a leading role in research, education and innovation. We all come together to deliver the outstanding level of care were known for to over 1.5 million patients a year.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job description

Job responsibilities


The post holder will manage the CSU, a large and complex clinical service unit. Supporting the Clinical Director, the post holder will be responsible for the overall delivery of service, quality, financial and other targets as determined by the Executive Directors. In partnership with the Clinical Director and Head of Nursing, the post holder will be responsible for business, workforce and financial planning within his/her own unit, and will work closely with other managers and clinicians to support Trust-wide objectives.

Responsible for the management of identified clinical and/or related services within a CSU

Manage the performance of the CSU against key targets and measures

Ensure that resources are deployed effectively and that robust processes are in place to support the provision of efficient, high quality, services

Responsible for relevant capital programmes and associated budgets

Ensuring Staff, Patient & Public involvement in service development

Developing and sustaining capacity and capability in the CSU

Ensure that the clinical activities are appropriately recorded in order to maximise income opportunities related to service provision

Engaging on behalf of the CSU with internal and, where appropriate, external stakeholders promoting partnerships and co-operative working

Ensure business continuity and risk management arrangements are in place in the CSU

Contribute to the delivery of divisional and Trust objectives

Person Specification



  • Extensive experience of successful senior management in a complex and multi disciplinary organisation
  • Financial management skills including experience of analysis and interpretation of complex principles and processes linked to income, expenditure and activity data/plans
  • Demonstrates ability to develop and utilise effective professional networks
  • Operational and business planning and implementation including strategic planning and options appraisal
  • Management of staff from a range of professional and occupational backgrounds


  • Preparing strategic plans
  • NHS Hospital management experience
  • Demonstrates evidence of innovation in the provision of services
  • Experience of working within Children's Services



  • Educated to Masters level or equivalent professional qualification
  • Continuing professional development of Masters level
  • Management qualification or post graduate diploma

Other criteria


  • Excellent change management skills including major service reconfiguration
  • Proven ability to deliver service redesign complex services involving multiple professional disciplines
  • Proven track record in the development and delivery of business plans and business development cases which have taken account of the organisations strategic direction
  • Personal commitment, enthusiasm and professional drive to lead and innovate
  • Able to communicate in a highly complex service relating information to senior managers and external customers.

Skills & behaviours


  • Strong negotiation and influencing skills
  • Tact and diplomacy
  • Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation
  • Working well under pressure of time and resources
  • Fair, honest and consistent in approach
  • Self-management, demonstrating resilience
  • Demonstrates a sound understanding of NHS priorities, including National, Local and Trust Targets applicable to an acute hospital

Employer details

Employer name

Leeds Teaching Hospitals


Leeds General Infirmary

Great George Street



Any attachments will be accessible after you click to apply.


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